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Building an enterprise UX team

Building an enterprise UX team | business analyst | Scoop.it
How do you go about establishing and growing a UX team, let alone a multidisciplinary enterprise UX team? UX Director Rachel Daniel shares how she did it at MaxPoint.
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Apparently, the state of UX Design is UI Design.

Apparently, the state of UX Design is UI Design. | business analyst | Scoop.it
Morten’s attempt to give us a positive state of UX Design actually is the embodiment of what is both exciting and what i…
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10 of the Best UX Infographics - The Usabilla Blog

10 of the Best UX Infographics - The Usabilla Blog | business analyst | Scoop.it
Sometimes, as the old saying goes, pictures really do tell 1000 words. And if that’s the case, what’s better than a picture with 1000 words included on it?

Via Martin (Marty) Smith, Brian Yanish - MarketingHits.com
Martin (Marty) Smith's curator insight, January 27, 2015 10:10 AM

Love these especially the ideal vs actual. So true. M

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How UX Design Has Changed The World

UX design (or user experience design) is becoming an increasingly important field for business owners around the world. Good UX design can make a website man...
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Key UX Strategy Methods, Tools, and Deliverables

Key UX Strategy Methods, Tools, and Deliverables | business analyst | Scoop.it

The best way to communicate a UX strategy is to ensure that everyone is first involved in designing that strategy together.

Margaret Doyle's curator insight, July 17, 2014 3:05 PM

Articulate article on communicating UX strategy.

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Building a Better User Experience by Designing in the Browser

Building a Better User Experience by Designing in the Browser | business analyst | Scoop.it

Comps are part of an old design process, so stop catering to your client with inauthentic, hypothetical experiences. Present your work in the browser to give everyone the real experience.


Via Michael Allenberg
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5 Key User Experience Design Principles - Lisa Brice c.s.

5 Key User Experience Design Principles - Lisa Brice c.s. | business analyst | Scoop.it

   As with most things in life, there are a variety of ways you can slice and dice what defines “good user design” but here are 5 principles of good User Experience Design:

1. Purpose – Good design serves a number of purposes;

2. Understanding – While it is very important to understand what your clients are looking for, to create a meaningful and successful application it is paramount to understand the user;

3. Efficiency – The primary goal of experience design is to make things efficient for the user before making them efficient for the computer;

4. Empathy – Unfortunately, companies often overstate their relevance to the lives consumers which can generate cynicism and undermine trust;

5. Simple & Intuitive – Yes, these are two separate concepts but they are so closely linked that it makes sense to talk about them as one.

 


Via Peter Hoeve
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Repurposing vs. Optimized Design (Jakob Nielsen's Alertbox)

It's cheap but degrading to reuse content and design across diverging media forms like print vs. online or desktop vs. mobile. Superior UX requires tight platform integration.


Via Michael Allenberg
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Solving Business Problems with UX Strategy - eBay

At the end of 2011, eBay launched its largest initiative ever: payment intermediation.
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More Than Just a Pretty Stick - UX for Entrepreneurs

Presented at The Michigan Lean Startup Conference, Grand Rapids MI May 17, 2012.

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UX: The Power of Getting Things Designed

USER EXPERIENCE THE POWER OF DESIGN...

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Why User Experience Cannot Be Designed - Smashing UX Design

Why User Experience Cannot Be Designed - Smashing UX Design | business analyst | Scoop.it
A lot of designers seem to be talking about user experience (UX) these days. We’re supposed to delight our users, even provide them with magic, so that they love our websites, apps and start-ups. User experience is a very blurry concept.
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Common questions often asked on UX

Common questions often asked on UX | business analyst | Scoop.it
User Experience (UX) is the talk of the town these days. Everybody says that they want to improve their product's UX, however, only a few people really und
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We Love Users - Apprendre à construire de personas

We Love Users - Apprendre à construire de personas | business analyst | Scoop.it
Un persona est un archétype représentant un groupe de personnes dont les comportements, motivations et buts sont proches. Les personas sont utilisés en Design, Ergonomie, Marketing, Informatique, etc. pour permettre au(x) concepteur(s) de déterminer ce que le produit ou service doit faire et comment il devrait fonctionner.
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How to create a WOW customer moment

Let me ask you a question.

Can you recall a time when you had an experience with a business that made you go, “Wow!” (in a good way)?

Here’s one that I had recently. My husband and I love su...
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The Intersection of User Experience, Customer Experience and Corporate Strategy: The Holy Grail for 21st Century Business?

The Intersection of User Experience, Customer Experience and  Corporate Strategy: The Holy Grail for 21st Century Business? | business analyst | Scoop.it

And what better way to do this than bringing together the best of approaches and methodologies that have evolved in the fields of UX and CX (and perhaps others?) and plan a corporate strategy and the associated systems that are truly “customer-focused.” That to me could be the Holy Grail for 21st Century Business and the answer to the question of why customer experience and user experience matter.


Via Michael Allenberg
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Priority Matrix: The value of a unique UX - UXPin

Priority Matrix: The value of a unique UX - UXPin | business analyst | Scoop.it
Appfluence's CEO Pablo Diaz-Gutierrez tells the design strory behind the unique UX of Priority Matrix.

Via juandoming
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From User Experience To Customer Experience | UX Magazine

From User Experience To Customer Experience | UX Magazine | business analyst | Scoop.it

As a result, the phrase “user experience” flowed much more naturally in both my mind and conversation, and I had to force myself to say the word “customer” when I talked with clients.

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Are You Solving Your Biggest Problem, Or Blinded by Your Local Maxima? - Forbes

Are You Solving Your Biggest Problem, Or Blinded by Your Local Maxima? - Forbes | business analyst | Scoop.it

Design is problem solving, which has two major aspects, optimization and innovation.

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Creating the Windows 8 user experience - Building Windows 8 - Site Home - MSDN Blogs

Creating the Windows 8 user experience - Building Windows 8 - Site Home - MSDN Blogs | business analyst | Scoop.it

This blog often focuses on the bits and features and less on the “philosophy” or “context” of the product. Given the level of brand new innovations in Windows 8, however, we think it is worth putting Windows 8 in the context in which we approached the design. 

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Mapping the Journey – Experience Beyond the Screen

Lightning talk from UX Lisbon, May 17, 2012...

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Decision Architecture: Designing for Decision-Making | UX Magazine

Decision Architecture: Designing for Decision-Making | UX Magazine | business analyst | Scoop.it
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The Rise of Cross-Channel UX Design

The Rise of Cross-Channel UX Design | business analyst | Scoop.it
By Tyler Tate Published: October 17, 2011 “The message is now abstracted from the medium, and the book is a channel-independent experience—whether held in its physical form, heard as the spoken word, or read on an eReader, mobile phone, or desktop...
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User-Experience Can’t Be Designed

User-Experience Can’t  Be Designed | business analyst | Scoop.it
I've been reading a thought provoking article by Helge Fredheim over at Smashing Magazine on "Why User Experience Can't Be Designed". It provides an interesting summary on Hassenzahl's model of UX ...
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