consumer psychology
32.0K views | +4 today
Follow
consumer psychology
Real-life consumer psychology – with a touch of technology
Curated by Leona Ungerer
Your new post is loading...
Your new post is loading...
Scooped by Leona Ungerer
Scoop.it!

Twitter debuts custom profiles for businesses’ agents, so people don’t think they’re talking to bots

Twitter debuts custom profiles for businesses’ agents, so people don’t think they’re talking to bots | consumer psychology | Scoop.it

"Twitter this morning is launching a new customer service feature for businesses using its service, which will allow agents to respond to direct messages ..."

©

No comment yet.
Scooped by Leona Ungerer
Scoop.it!

BPOs eye social media, ORM as new revenue sources - Times of India

BPOs eye social media, ORM as new revenue sources - Times of India | consumer psychology | Scoop.it

"Gartner has predicted that by 2015, more than half of contact centres will have social media as a mainstream channel of communication with customers..."

No comment yet.