Customer service in tourism
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Customer service in tourism
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Kenya: The internet and mobile phone are taking over the takeaway scene in Kenya

Kenya: The internet and mobile phone are taking over the takeaway scene in Kenya | Customer service in tourism | Scoop.it

"Analysis - For the longest time, restaurants held takeaways as an afterthought. Well, not anymore. The food catering business has gone past the takeout era and has evolved so much that delivery has become the hot trend in Kenya ..."

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What a travel adviser can offer that the Internet can't - New York Times

What a travel adviser can offer that the Internet can't - New York Times | Customer service in tourism | Scoop.it

"Matthew D. Upchurch, the chief executive of Virtuoso, a network of travel advisers, says that when making travel plans, nothing beats the human touch ..."

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