Customer service in tourism
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Customer service in tourism
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KLM’s 150 social media customer service agents generate $25M in annual revenue

"KLM's 150 social media customer service agents generate $25M in annual revenue ..."

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KLM's new social strategy: Happy to help--any traveler, anywhere, any airline

KLM's new social strategy: Happy to help--any traveler, anywhere, any airline | Customer service in tourism | Scoop.it

"KLM, known for its social savvy and service, is taking both to new levels, promising to help travelers on any airline during HappyToHelp week ..."


Via Thomas Faltin
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