Customer service in tourism
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Customer service in tourism
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Could 5G really ground planes? Why the US has delayed rolling out the mobile internet technology around airports

Could 5G really ground planes? Why the US has delayed rolling out the mobile internet technology around airports | Customer service in tourism | Scoop.it

"The radio frequency at which 5G operates in the US is close to that of an important piece of aircraft equipment, called radio altimeters ..."

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The formula for the PERFECT hotel revealed

The formula for the PERFECT hotel revealed | Customer service in tourism | Scoop.it

"A U.S travel site analysed 148million sentences pulled from customer reviews written by travellers all over the world to pinpoint what consists of the perfect hotel stay ..."

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Designer hostels are coming to a city near you

Designer hostels are coming to a city near you | Customer service in tourism | Scoop.it

"Generator European brand of design-minded hostels is embarking on a U.S. expansion. Move over Airbnb? ..."

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The new wave of Chinese travellers to Las Vegas and how to catch them? - Marketing China

The new wave of Chinese travellers to Las Vegas and how to catch them? - Marketing China | Customer service in tourism | Scoop.it

"Close to 7.3m Chinese tourists are projected to travel to the US between now and 2021 indicating a huge rise in international travel and expenditure from a nation still growing it’s GDP by 7% year on year. The $360 million outbound Chinese tourist industry represents huge potential for savvy businesses in this sector. The announcement …"

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The impact of bad customer service experiences [Infographic]

The impact of bad customer service experiences [Infographic] | Customer service in tourism | Scoop.it

"Customer Relationships - Some 59% of US workers say they would not deal with a company again after one or two bad customer service experiences, according to recent research from OfficeTeam ..."

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