"As the travel industry grows and consumers rely on digital channels to book accommodations, hospitality brands must use their online presence to stand out from the competition ..."
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Customer service in tourism
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"DIY travel booking gets a helping hand from new services — some of them based on artificial intelligence — that help refine your choice of destinations, hotels and flights ..." 
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"Virtual travel assistant services designed to understand conversational language are expected to change the way travel is planned ..."
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"The tourism sector is on the brink of a revolution due to technological advancements. Studies show that by 2020, almost 85% of bookings will be completed from a mobile device. Clients prefer these …"
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"A warning is being issued to holidaymakers after fake websites emerged this month using pictures from legitimate villa companies. Customers booking holidays are being urged to be aware of such scams ..."
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"Although airfares and room rates can be inflated during peak travel season, it's possible to trim travel costs over the holidays without channeling your inner Scrooge. Here are 10 holiday travel mistakes to avoid like month-old fruitcake ..."
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