"The country was recently been taken off the red lists of key markets such as the USA, Netherlands, UK, as well as Germany, which will serve as a major boost for the struggling tourism sector ..."
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Customer service in tourism
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"In branding, your clientele’s satisfaction is crucial. Here are five reasons why your organization’s success should be measured in positive relationships with your audiences ..." 
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"The success of a hotel brand is no longer just measured by whether it provides a clean room, friendly service, and fair prices ..."
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"Customer experience is all the rage at the moment. The talk is all about touch points and the customer journey, from ad to call center. But companies are missing out if they’re not thinking about the words used on that ..."
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"For years, hoteliers have maintained quality by deflagging hotels that didn't rise to a brand's standards. Recently, owners have been turning the tables, dumping brand managers who don't make them money ..." Via BBMG GROUP
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