Hospitality Net - Reviewing some of the fundamentals of the travel and tourism industry: Part 1 of a 2 part series | By Peter Tarlow | Customer service in tourism | Scoop.it

"Once again the travel and tourism industry faces both new and on-going challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of  tourism. It is for this reason that every once in a while it is good for travel and tourism professionals to take a  step back and to review at least some of the basic fundamentals of their industry ..."

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