Customer service in tourism
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Customer service in tourism
Psychology, technology, strategy ...
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Australia's first underwater hotel provides tourists with moral dilemma

Australia's first underwater hotel provides tourists with moral dilemma | Customer service in tourism | Scoop.it

"Reefsuites, Australia's first underwater hotel, is providing environmentally-conscious guests with a moral dilemma ..."

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The new hotel formed from train carriages positioned on a BRIDGE in Africa's Kruger National Park | Daily

The new hotel formed from train carriages positioned on a BRIDGE in Africa's Kruger National Park | Daily | Customer service in tourism | Scoop.it

"The hotel - called Kruger Shalati: The Train on the Bridge - is currently under construction on the 984ft (300m) Selati Bridge, erected across the Sabie River in 1912 ..."

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An AmEx Platinum cardholder's review of Fine Hotels and Resorts program

An AmEx Platinum cardholder's review of Fine Hotels and Resorts program | Customer service in tourism | Scoop.it

"Although I've had the Amex Platinum Card for more than a year, and travel often, I had never booked a hotel through the Fine Hotels and Resorts program before ..."

joe watkins's comment, February 23, 2019 1:08 AM
Your step by step article is very nice. Your content I like personally
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The hospitality industry is getting a high-tech makeover

The hospitality industry is getting a high-tech makeover | Customer service in tourism | Scoop.it

"Technologies are helping hospitality businesses meet guest expectations and outpace the competition ..."

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The luxury way: Marketing for hotels - Hotel Industry Magazine

The luxury way: Marketing for hotels - Hotel Industry Magazine | Customer service in tourism | Scoop.it

"The first of a three part guide from Paul Russell looking at marketing for luxury hotels, this week looking at differentiation, guest connection and customer experience ..."

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Global hotel chains invest in East Africa’s growing tourism sector

Global hotel chains invest in East Africa’s growing tourism sector | Customer service in tourism | Scoop.it

"Luxury hotels are planning and setting up new units in major cities across the region ..."


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Travel environmentally-friendly without skimping on luxuries

Travel environmentally-friendly without skimping on luxuries | Customer service in tourism | Scoop.it

"As a visitor, it’s important to support the communities that welcome us, by being environmentally-friendly when you travel - but how do we do this? ..."

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Travel will become more luxurious after the Covid-19 pandemic, hotel and aviation experts predict

Travel will become more luxurious after the Covid-19 pandemic, hotel and aviation experts predict | Customer service in tourism | Scoop.it

"Instead of sitting at a crowded bar, you could have a mixologist come directly to your room and whip up drinks for an intimate cocktail evening ..."

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The art of luxury in hospitality | By Frank Schuetzendorf –

The art of luxury in hospitality | By Frank Schuetzendorf – | Customer service in tourism | Scoop.it

"What is Luxury?
When thinking about luxury in hospitality, it helps first to define what luxury is. Luxurious experiences are often associated with premium-priced products or services. Luxury, therefore, is perceived as something that adds value to people's lives via upgraded quality or service,..."

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Wanted: A better economy class

Wanted: A better economy class | Customer service in tourism | Scoop.it

"Though passengers and airlines say they want a better economy experience, actually bringing it to the skies won't be easy ..."

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United hopes to draw rich business travelers with business class isolation pod seats

United hopes to draw rich business travelers with business class isolation pod seats | Customer service in tourism | Scoop.it

"With an eye toward drawing big-spending business travelers, United Air Lines plans to rebrand and redesign its business class on international flights ..."

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Hotel in the sky: Four Seasons unveils private jet - CNN.com

Hotel in the sky: Four Seasons unveils private jet - CNN.com | Customer service in tourism | Scoop.it

"Upscale brand takes the wraps off its "champagne and caviar-inspired" Boeing 757 ..."

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Tracking new trends in the tourism sector

Tracking new trends in the tourism sector | Customer service in tourism | Scoop.it

"John Boulding, Global CEO of Insight Vacations, describes how it adapts to new trends like the rise of the "millenial traveler" and growing demand for more engaging travel experiences ..."

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Kazakhstan to offer caviar baths as luxury tourist attraction - The Guardian

Kazakhstan to offer caviar baths as luxury tourist attraction - The Guardian | Customer service in tourism | Scoop.it
An ambitious multimillion-pound plan hopes to attract hordes of visitors to the east coast of the Caspian sea, but the hunt is on for investors to fund the project. EurasiaNet.org report
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