Customer service in tourism
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Customer service in tourism
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Facebook study points to loyalty types in online travel

Facebook study points to loyalty types in online travel | Customer service in tourism | Scoop.it

"Consumers have different feelings about brands and how likely they are to use and re-use a particular service - but is loyalty diluted because of the web? ..."

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Amadeus suggests four online travel scenarios for 2020 - Tnooz

Amadeus suggests four online travel scenarios for 2020 - Tnooz | Customer service in tourism | Scoop.it

"The latest analysis from Amadeus uses a "scenario planning" methodology to paint a picture of what the future might hold for online travel agents ..."

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