"What trends will rule the hotel industry this year in Africa? Find out here as we explore this question in the backdrop of huge foreign investment coming into the hospitality industry in the continent ...".
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Customer service in tourism
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Scoop.it!
"Africa is the world’s most rapidly urbanizing continent and the urban population of Africa is expected to triple by mid-century. By 2040, Africa’s urban population will more than double to 1 billion - a rate that far outpaces urbanization elsewhere in the world ..." 
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