Customer service in tourism
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Customer service in tourism
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The case for virtual tourism in Cape Town and South Africa — How technology can save South Africa’s tourism industry | by Nash Makado | Aug, 2020

The case for virtual tourism in Cape Town and South Africa — How technology can save South Africa’s tourism industry | by Nash Makado | Aug, 2020 | Customer service in tourism | Scoop.it

"In this article, I propose a novel concept through which the tourism industry could generate revenue by implementing a virtual tourism system that will enable compelling remote experiences of tourist.."

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Uber innovates ahead of the curve – again

Uber innovates ahead of the curve – again | Customer service in tourism | Scoop.it

"Using a crystal ball stocked full of social and market intelligence could be the secret sauce keeping Uber ahead of the curve as it innovates early - again ..."

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