Loyalty programs have little impact on influencing next leisure travel booking, according to new survey | Customer service in tourism | Scoop.it
From businessmirror.com.ph - November 17, 2019 10:43 AM

"What factors do consumers consider when they’re in the midst of booking their next leisure travel plans? SmarterHQ, a leading personalization platform, can confidently tell the travel and hospitality industry that loyalty programs are not one of them ..."