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quality assurance bodies and authorities carrying out audit and accreditation for integrating elearning into quality assurance, as well as the need to fully understand the complexity and the. special characteristics of e-learning.
[...] Higher education is facing a range of major challenges during the twenty-first century. Personalised, flexible and open learning are considered among the driving forces, thus, issues of quality must be urgently addressed. This qualitative, multiple-case-study research with single and cross-case analysis focuses on
benchmarking e-learning in higher education.
