Digital Delights - Digital Tribes

What new social skills will be required?

All workers will need to develop a range of new personal and social skills. This will include

• Personal knowledge management skills so that they can make sense of, and learn from, the constant stream of information that they encounter from social channels both inside and outside the organisation.
• Collaboration skills so that they are happy, willing and able to share their knowledge, resources and experience with others, and work and learn productively in teams, communities of practice, and social networks.

Others will require some specialist social skills

• Group and community managers will need skills to help them build and sustain vibrant communities of practice
• Team leaders will need a new set of skills to help them manage their team effectively in the digitally connected workplace.