Choosing the right Social Customer Service platform for your business is one of the latest steps of your overall strategy. Learn about the main features.
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digital marketing strategy
Think | Visualize strategic marketing planning Curated by malek |
Rescooped by malek from Curation, Social Business and Beyond |
Choosing the right Social Customer Service platform for your business is one of the latest steps of your overall strategy. Learn about the main features.
Rescooped by malek from Curation, Social Business and Beyond |
Along with marketing strategies, site usability & product quality, customer experience is one of the main factors contributing to the success of your brand.
Rescooped by malek from Curation, Social Business and Beyond |
If you polled your consumers right now, would all of them say that they trust you? Are you 100% sure? More than ever, competition is fierce and customer loyalty hard to come by in almost any market. Consumers are becoming increasingly skeptical as they receive Dozens or perhaps even hundreds of brand messages daily, both …
Rescooped by malek from AtDotCom Social media |
Before I show you how to convert your account to a business profile on Instagram, first I want to talk to you about why you should
Rescooped by malek from Curation, Social Business and Beyond |
Your customers are telling you more than you can ever begin to imagine. Listening to what users are saying and hearing them are two different things
Rescooped by malek from Digital Brand Marketing |
The #1 thing every digital business competes for is - Trust. Trust seems quite attainable but in fact a lot more difficult to harness than you imagine
Rescooped by malek from Customer Service |
CRM is a highly adopted strategy for managing your customers and prospects. So how do you make it work for your business?
Lack of executive sponsorship degrades CRM projects.
I selected this article from Curatti written by Paolo Fabrizio because it explains how to choose the right platform to handle customer service through social media.
Interacting with your customers takes attention to all digital channels where they are active.
Establish a Successful Social Customer Service System
Being attentive and involved with your customers is the key to growth and trust in your business. I agree that you can better provide for them by choosing the right management system.
Fabrizio shows you several ways to improve your customer service on social media with the right platform.
Here's what caught my attention:
Selected by Jan Gordon for Curatti covering Curation, Social Business and Beyond
Image: Courtesy of Unplash.com.
Read full article here: http://ow.ly/gVWd308Ky9M
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