Although $100 billion was purchased last year using mobile devices, brands are still facing a number of challenges that inhibit meeting consumers’ needs, according to a Forrester researcher at Mobile Marketer’s Mobile FirstLook: Strategy 2015 conference.
During the “Forrester Research: The Mobile Mind Shift: Closing the Capability Gap” session, the most daunting challenge presented was that many marketers have approached mobile in the same fashion as they would a PC, by shrinking Web experiences onto a smaller screen. Although this tactic is not necessarily wrong, mobile strategies need to be retooled because there is a fundamental difference between the way consumers interact with smartphones and tablets compared to their PCs.
“Mobile is not a PC, okay, they’re not a PC. With that said, 62 percent of companies still treat mobile as a slimmed down version of what they design for a PC,” said Julie Ask, vice president and principal analyst at Forrester Research....
Via Jeff Domansky
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This Forrester Research will help you learn how to meet the challenge of being relevant in real time to mobile audiences and consumers.