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What sets one apart from the rest at work? Is it being appropriately dressed, or exemplifying immaculate conduct? Is it the aura of being in control, or that of someone bankable? Is it an empathetic nature, or the best reaction to a sticky situation? Or a combination of all of it, maybe!
Exemplary professional etiquette is an unwritten code of conduct that governs interactions among colleagues in a business setting. This is an important part of soft skill training programs because it creates a professional, mutually respectful work atmosphere, and improves communication, which translates into better customer relationships. Simply put, it’s a complete win-win!
Via Elizabeth E Charles
