In this fast-moving, highly technical era, innovation and technology are ubiquitous, forcing companies to deliver immediate value to consumers. This principle is ingrained in us – it’s stark reality. One day, a brand is a world leader, promising incredible change. Then just a few weeks later, it disappears. Millennials view leaders of the emerging (digital) economy as scrappy, agile, and comfortable making decisions that disrupt the norm, and that may or may not pan out.
What does it take to earn the attention of Millennials? Here are three things you should consider:
Via David Hain, Ricard Lloria
Understanding the new generation behaviors is important to the success of the digital transformation of the business. They are the leaders in the digital space and businesses need to understand their needs. The key is in simplifying the service.