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Scoop.it!
In the last week I've fielded a half-dozen emails from readers who were experiencing problems with web tools not working as they expected. This seems like a good time to revisit six things that you should check when a website doesn't work as you expected it to work. 
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Scoop.it!
Google Helpouts is a new tool that connects users via live video chat with experts who can help them with everything from cooking tips to medical advice.
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Scoop.it!
Google has added yet another app to its collection of iPhone apps today. This time it's Google Helpouts, which connects users over its Hangouts service to experts knowledgeable in a specific subject for tutoring.
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