Web-Scale Search and Virtual Reference Service: How Summon Is Impacting Reference Question Complexity and Reference Service Delivery | Information and digital literacy in education via the digital path | Scoop.it
From www.tandfonline.com - August 7, 2013 5:18 AM
(2013). Web-Scale Search and Virtual Reference Service: How Summon Is Impacting Reference Question Complexity and Reference Service Delivery. Internet Reference Services Quarterly: Vol. 18, No. 1, pp.