The TEL Survey Report highlighted that meeting student expectations was a key driver for TEL development within institutions, ranked the second most important concern after enhancing the quality of learning  and teaching, and this finding is reinforced in the case study interviews. Student expectations and student experience are identified as the main drivers for TEL, and no doubt the recent increase in tuition fees within English institutions and the requirement to demonstrate value for money in service provision have helped to draw attention to the student experience. A couple of institutions also mentioned competitive advantage or ensuring provision matches competitors as drivers. Queen Margaret University mentioned the importance of developing student skills in technology for when they graduate. IIn terms of staff engagement, departmental and/or institutional culture is the main factor affecting uptake of technology to enhance teaching and learning.