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Autumn last year I and a colleague published a chapter in an anthology, published by National Library of Sweden, called “Technology as a facilitator” in Swedish “Teknik som facilitator”. Since we have worked together for such a long time, over 20 years, the purpose was to combine our experiences from change in technology and its effect on user education (library instructions). It was an exciting journey back in time and an interesting reflection in the rearview mirror on the symbiosis between the two.
