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The Inside Story.  What Internal Communicators in every organization need to know:  tools, resources, how-to's, issues, strategies, and plans.  Find me on Twitter @kzinke
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Scooped by Kim Zinke (aka Gimli Goose)
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How our remote team works better together: Snapchat as an internal communications tool | Close.io

How our remote team works better together: Snapchat as an internal communications tool | Close.io | Internal Communications Tools | Scoop.it
From blog.close.io - November 2, 2017 10:00 AM

"Today, companies use tools such as Slack, Zoom, Basecamp, Hackpad, Timezone.io to keep communication channels open and active across teams and timezones.

 

And while the software stack for internal communications is impressive, it comes with one huge flaw: it lacks a genuine human connection.  This is where Snapchat comes in."

 

Read the full article to find out about Close.io's experience with Snapchat and more about:

  • How it allows them to build better relationships between each other not only as a team, but also as individuals.
    • It removes friction
    • It's instant
    • It's personal
    • It’s (sort of) private
  • How they use it
    • Keeping each other motivated
    • Sending feedback
    • Shooting over reminders
    • Documenting life on the road
    • Documenting customer visits
    • Taking founder walks
    • Keeping fit
  • Where it falls short
    • You can’t guarantee employee adoption
    • You can’t group snap
Kim Zinke (aka Gimli Goose)'s insight:

Other reasons Snapchat works well as an internal communications tool is it offers some lighthearted fun, it only takes a few seconds to create and consume, and it's user generated.

 

Snapchat is free to use.  I've been playing with it for a few weeks using the iPhone app.  I don't find it very intuitive so the learning curve has been longer than I'm accustomed to.  Once you get into the swing of things it's a lot of fun!

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Not using G+ Hangouts yet? You don't want to be old school do you? | What's Next Blog

Not using G+ Hangouts yet? You don't want to be old school do you? | What's Next Blog | Internal Communications Tools | Scoop.it
From www.whatsnextblog.com - October 20, 2014 1:06 AM

"Organizations large and small – like the 26 I interviewed for this post – have come up with creative ways to use the Hangout platform. For example, global social advertising technology company Unruly, with offices in London and New York, keeps a Hangout open all day so staff in both offices can easily strategize and schmooze as if they were in the same office. Others do onboarding and continuing education via Hangouts, and some create wire frames, flow charts, mind maps and more in Hangouts."


Read the full article to find out more about:

  • potential applications of Google+ Hangouts for internal communications within organizations
  • 26 examples of how companies large and small are using Hangouts as their Intranet
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Internal Communications Best Practices: Reaching Employees Who Do Not Have Email Access | The Communications Blog

Internal Communications Best Practices: Reaching Employees Who Do Not Have Email Access | The Communications Blog | Internal Communications Tools | Scoop.it
From thecommunicationsblog.com - October 9, 2013 1:54 AM

"Internal communications efforts to employees who do not have email access requires you to create opportunities for in-person dialogue with managers and to distribute materials that are succinct and easy to read."


Read the full article for suggestions, how to get started, and to find out more about these best practices for implementing each component within your organization:

  • Manager Cascading Program
  • Materials Development Process
Kim Zinke (aka Gimli Goose)'s insight:

The line from the article that resonated for me was "The irony is that the “old ways” of communicating, such as face-to-face, almost need to be re-learned."


The more we become reliant on technology to communicate the more we seem to forget how to interact with one another.  Maybe we need our own communications version of Miss Manners.

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Develop an internal communications plan to engage remote teams | MUIPR

Develop an internal communications plan to engage remote teams | MUIPR | Internal Communications Tools | Scoop.it
From blog.muipr.com - April 23, 2015 11:00 PM

"It’s difficult to maintain an effective line of communication with remote team members. It’s even more difficult to engage them.


Companies with virtual teams aren’t the only ones having a difficult time engaging workers. Aside from issues with engagement, there’s the problem with communications in general — the day-to-day issues that result from not having direct access to team members. Remote teams rely heavily on email. Despite the speed at which an email travels to an inbox, emails are often poorly written and don’t clearly convey the intended message. This leads, naturally, to more emails.


Employee engagement programs fill the large virtual space that exists between on-site and remote teams. Your engagement plan, whether it includes a single form or multiple forms of communication, should have the singular goal of solving your most prevalent communications problems."


Read the full article to find out more about these channels and how they can be used to communicate with remote staff:

  • newsletters
  • social media
  • company blog
  • online meetings
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Nancy Schott-Mensh's curator insight, April 24, 2015 9:17 AM

Develop a communications strategy to connect with remote team members and to develop a more cohesive team.   Many strategies are available such as Newsletters, Social Media, an Interactive Company Blog and Online Meetings via Skype, Live-Meeting, or Google Hangouts!
Oanez Le Berre's curator insight, June 16, 2015 12:17 PM

Internal communication for remote employees
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How to use Google for internal communication | All Things IC

How to use Google for internal communication | All Things IC | Internal Communications Tools | Scoop.it
From www.allthingsic.com - February 24, 2014 4:54 PM

"Today I spotted a note from Google via LinkedIn, who have been using the strikes to remind people of the opportunities that exist to work remotely and the tools and services they offer.  Work has gone Google.


It got me thinking about how you can use Google for internal communication and I thought I’d share some thoughts with you based on my recent conversations with them."


Read the full article to find out more about:

  • Google tools/apps - Gmail, Google+, Documents, Drive, Calendar
  • How Google is using Google+ and how other companies are using ‘Google in the Enterprise’ for internal comms purposes
  • Case studies - what companies are doing and how they are using Google’s products
Kim Zinke (aka Gimli Goose)'s insight:

Online solutions are offering ways to make connecting and collaborating much easier for individuals working remotely or teams geographically spread out.


The ways other companies are using Google for internal comms purposes are great ideas anyone could implement within their own system to build employee engagement.

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The Connected Employee | twofour

The Connected Employee | twofour | Internal Communications Tools | Scoop.it
From ow.ly - May 21, 2013 8:33 PM

Communicating with your employees throughout the day, wherever they are.

Kim Zinke (aka Gimli Goose)'s insight:

A great visual of what people are using and when.  We're definitely a connected world.  This showcases how many times there is an opportunity to capture their attention.

 

For more information on availability, frequency, and fluency, see the article at http://www.twofour.co.uk/news/the-digital-team-talks-about-the-connected-employee/

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