Internal Communications Tools
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Internal Communications Tools
The Inside Story.  What Internal Communicators in every organization need to know:  tools, resources, how-to's, issues, strategies, and plans.  Find me on Twitter @kzinke
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Employee Surveys - 10 Tips for Sharing Engaging Results | Alive with Ideas

Employee Surveys - 10 Tips for Sharing Engaging Results | Alive with Ideas | Internal Communications Tools | Scoop.it

"Work begins not ends with survey results.


Active circulation of survey results is a tool for driving meaningful dialogue within an organisation and an opportunity to demonstrate that time spent completing questionnaires has not been wasted.


Once employees have contributed their time and thoughts, they will want to know that they’ve been heard.


It’s important to present the results and accompanying messages in an engaging way that employees can understand and will take the time to digest."


Read the full article to find out more about these 10 points before sharing the results of your next employee survey:

  • Timing is everything
  • Make results vibrant, engaging and transparent
  • Less is more
  • Avoid jargon and complex terms
  • Tailor reporting for your varied audiences
  • Support managers to communicate the results
  • Determine your distribution methods
  • Put the numbers into perspective – the good, the bad and the ugly
  • Celebrate good news
  • Be proactive and seek support
Kim Zinke (aka Gimli Goose)'s insight:

Whether it's a communications survey or a survey from another part of your organization, there's a strong chance the internal communications team will have a hand in reporting out the results.  There's lots of great tips in this article to help you with the process.

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READ MY LIPS: Leaders, Supervisors, and Culture Are the Foundations of Strategic Employee Communications | Institute for Public Relations

READ MY LIPS: Leaders, Supervisors, and Culture Are the Foundations of Strategic Employee Communications | Institute for Public Relations | Internal Communications Tools | Scoop.it

"Decades of research confirm that leaders, supervisors, and organizational culture are crucial foundation stones for strategic employee communications. Yet, many organizations have weak communication foundations and don’t act on this research knowledge. As a result, levels of employee trust, engagement, retention, and other performance indicators remain distressingly low."


Read the full article to find out more about:

  • these three foundation stones
  • 17 reasons why organizations ignore the research findings
  • the list of 48 checkpoints that practitioners can use to assess the relative strength of the communication foundations in their organizations


Photo:  Lips by Mariano Kamp under CC licence.

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Exploit Employment Milestones for Easy Intranet Content | Gatehouse

Exploit Employment Milestones for Easy Intranet Content | Gatehouse | Internal Communications Tools | Scoop.it

Does your organisation distribute long service awards to people who’ve worked there for a certain number of years?

 

Then, get in touch with a short questionnaire that they can fill out in a few minutes. You can snag some fun intranet content, and give the employee a nice write-up to commemorate their employment milestone. Try asking questions like:

- What are your 3 favourite memories of working here?

- How has the company changed since you joined?

- What were your first impressions of the company?

- What’s been the most challenging period of your time here?

- If you travel back in time and give yourself a piece of advice on your first day, what would it be?

 

Kim Zinke (aka Gimli Goose)'s insight:

I would also ask questions around success.

- What do think was the must important or successful event or activity?

- What is your most significant achievement or legacy?

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10 questions to ask when creating your focus group | Melcrum

10 questions to ask when creating your focus group | Melcrum | Internal Communications Tools | Scoop.it

"Angela Sinickas addresses 10 common questions that need to be answered when conducting employee focus groups."


Read the full article to find out more about:

  1. How many focus groups should I hold?
  2. Should I also have a survey?
  3. How should I schedule the sessions?
  4. How do I select the facilitator?
  5. How do I choose participants?
  6. How should I conduct the sessions?
  7. How might results vary by types of people?
  8. How might results vary by location?
  9. What about online focus groups?
  10. Where can I go wrong with focus groups?
Kim Zinke (aka Gimli Goose)'s insight:

Focus groups are a great way to evaluate audience responses.  This article covers some things to consider before or after a communications initiative or change.

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How To Create An Employee Survey Action Plan | officevibe

How To Create An Employee Survey Action Plan | officevibe | Internal Communications Tools | Scoop.it

"This is one of the biggest mistakes made with employee surveys. There’s either very little or no follow through, or it takes way too long that employees have already lost interest. Before conducting an employee survey, you need to be ready to act."


Read the full article to find out more about these steps to prepare for so you'll be read to go once the survey is over:

  • open discussion
  • action plan
  • follow-up
Kim Zinke (aka Gimli Goose)'s insight:

According to research, the reason why surveys fail is because there is no action once they're done.

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