Into the Driver's Seat

by Taylor Hatmaker

"If you look at the history of computing for the last 50 years … the computer is this tool that you canuse. It's like a screwdriver. You need to do something so you grab your tool. As we go forward, phones know so much about us that they can predict what we want to do before we even think about it. This is just the beginning of what I call 'the age of inference,' where every app is going to flip from an intent-based app where I open it and say 'I need to do these things now' and turn into an inference-based app where it tells me 'hey, you need to do this now' or 'here are some options of things you [might] want to do."