KILUVU

Running a business is an inherently emotional experience. Even the most stoic leaders are bound to find themselves becoming invested not only in outcomes, but in people and processes as well.

While emotional leadership is often regarded as a liability, lack of personal investment can also bring about negative outcomes.

I’ve learned that the best leaders are those who can recognize emotionally-charged situations, rise above the passions of the movement, and maintain a level head. Good leaders are quick to listen and slow to anger.

Can you imagine working for someone in a high-level leadership role, perhaps a CEO, and suddenly it dawns on you: This person isn't leadership caliber.

Your next thought may be, How in the world did he (or she) make it this far up the ladder?

It's a fair question. People are promoted into leadership roles every day who have no business belonging there.

Sometimes it's political; other times it's the easier choice--promote from within and avoid the high cost of recruitment--but a bad choice, nonetheless.

The biggest challenge leaders face is performing to the set standards of the best in the business. This means raising the bar really high--as the ten hugely successful CEOs I wrote about recently have done.

In the end, you'll find the leadership journey is predicated on two things that drive success: Results and relationships. You can't have results at the expense of people. And serving your tribe well without getting results is merely putting lipstick on a pig.

I’ve been asked on a number of occasions the “secret” to harnessing mental toughness to overcome adversity. The “secret,” I tell them, isn’t a secret but a fact that they don’t want to hear because it’s simple. But simple isn’t easy. That secret is this: make a decision and go with it.

That’s it.

I remember waiting for Hell Week to begin in BUD/S (Basic Underwater Demolition/SEAL training) and students asking the instructors—in a somewhat uncommon cordial setting—what the secret was to making it through five and a half days of constant, nonstop activity. Here’s what the instructors said, “The secret to making it through BUD/S, is knowing you’re going to make it through BUD/S.”

It’s belief.

You need to believe that you’re the type of person who has the skill and will to make that goal happen, and then make it happen. Don’t worry about what’s right and don’t wait for the perfect opportunity because “perfect” doesn’t exist—it’s an excuse to procrastinate.

The contemporary business world lauds those who are seen as creative. Innovators such as Elon Musk and Jony Ive have become household names. Yet, for many of us, despite our best efforts to be recognized as creative thinkers, our suggestions in meetings are ignored and our pitches to bosses get rebuffed.

If your colleagues have already formed an opinion of you as technically competent but a little staid, it’s going to take a lot to change their minds and get them to listen — a situation that’s especially true for women, who, research suggests, are often unfairly viewed as less creative than men.

Let's call this call this curator friend Cynthia. Cynthia wrote back, “Two other curators worked with me on this (and may join us!), so I can’t take full credit.” She asked that I instead reference her with the significantly less exciting descriptor, “one of the curators of this exhibition." She was understandably hesitant to get all the credit and wanted to make clear that there were other people involved with the exhibition. While accurate, the new version was far less descriptive and complimentary than what I’d suggested.

Feel familiar? The balancing act women navigate surrounding self promotion can be exhausting.

You might just want to dive in head first, but stopping to make sure you’ve got all the information you need can save you later on.