A change management expert tells me why success in digital transformation projects depends on a keen sense of empathy for the people affected
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KILUVU
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Empathy Is Crucial To Any Personal/Professiona
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Firesteel is your platform for social change, led by Washington YWCAs. A community of shared knowledge with a commitment to end homelessness in Washington State, we believe we can make a difference. Are you ready to add your voice?
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Tech Tips Newsletter - Empathy Should Become Part of Everyone’s Vocabulary
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Imagine you could have a skill where--in any given conversation with colleagues, clients, or subordinates--you could be keenly aware of, and even experience, their feelings and thoughts.
Sounds like some X-Men-like psychic superpower right? Well, what if I told you that anyone can have this uncanny ability and use its strength and charm to have successful conversations?
Well, you can. The superpower I refer to is called empathy.
But this skill--and it is a learned skill available to anyone--is often misunderstood because there are variations of it. I'll get to the science of it shortly.
Via The Learning Factor, THE OFFICIAL ANDREASCY, Stephania Savva, Ph.D
Adele Taylor's curator insight,
February 6, 2017 4:19 PM
We do lose so much human interaction through digital media, but this shows the importance of retaining some of that.
Ian Berry's curator insight,
February 6, 2017 7:12 PM
Great insights into present day and future leadership. DDI report well worth reviewing too
If you plan to go digital, show empathy to the person affected through storytelling ;)
Muy interesante este artículo de Phil Wainewright (@philww).
La transformación digital no es dotar de herramientas y tecnología para mejorar el trabajo. Es transformación y adaptación al cambio.
Necesita de la empatía de las personas.
Necesita de conversaciones.