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From
hbr
More and more companies today are facing adaptive challenges: Changes in societies, markets, and technologies around the globe constantly force businesses to clarify their values, develop new strategies, and learn new ways to operate. The most important task for leaders in the face of such challenges is mobilizing people throughout their organizations to do adaptive work.
This is such an important article, which has really shaped my world view and my work as a culture practitioner. I see the concepts raised in this article everywhere and in a world of uncertainty and complexity and with the emerging future of work, they are more relevant than ever.
The principles of adaptive leadership, including the balcony/dancefloor (I prefer to use coach's box/playing field) and adaptive vs. technical challenges are critical.
The link takes you to the HBR site to purchase the article. Below is a link to a site that has a different (format) version of the article published as open source - http://smgrp.com.au/wp-content/uploads/2016/09/The-Work-of-Leadership-Heifetz.pdf