Another common mistake that Dr Goldsmith observes in leaders is the penchant for "adding too much value". Or, put another way, the bad habit of wanting to add one's two cents worth in every discussion.
"For example, a young, smart and enthusiastic worker comes up to you with an idea. You think it's great. Instead of saying it's a great idea and leaving it at that, your natural tendency is to say - why not add this or change this instead?" he says.
While it may seem to be better for all parties if ideas are improved upon, Dr Goldsmith says it is not always the case.
He explains that the problem with this is that the quality of the idea may go up by 5 per cent, but the commitment of the young worker to execute it will go down by 50 per cent. That's because it is no longer the young man's idea, but the leader's.
"We get so wrapped up trying to improve the quality this much, but we damage the commitment even more," says Dr Goldsmith.
Via David Hain