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Learn how digital disruption is leading to platform-based ecosystems that are driven by customer demand—and many insurers are not ready. All industries are exposed to disruption, and established companies, like insurance carriers, are among the most vulnerable. Those businesses that are well prepared for disruption are building their growth strategy on platforms. These platforms are reshaping industries into interconnected ecosystems that bend the traditional rules of competitiveness. Players across industry clusters are entering existing platforms as enablers or are collaborating to build new products, services and customer experiences. Or businesses are expanding into other industries by using existing platforms—or creating their own.

Practical strategies for pushing back in difficult situations.

Optimizing your capital strategy for present priorities and stress-testing for multiple futures requires a shift in thinking. In this volatile environment,  a new competitor can reshape a market seemingly overnight, companies need to stress-test their strategic options rigorously and continually—especially as they relate to deploying capital. Managers need to build in the flexibility to pivot as necessary to meet sudden unexpected changes. In effect, they need to prepare not just for one future, but for many.

The question is: how?

By Lynda Silsbee, CPT, SPHR After countless client projects involving strategy formulation and execution, I have learned many things—one of the most important being that having a strategic plan does not mean the strategy can or will be executed. Failure...

The most capable strategists see the real value, and big pitfalls, in new business concepts.