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Any conversation at work where you are asking someone for something is a form of negotiation. Effective managers and leaders use the principles of positive persuasion to get what they need and strengthen relationships in the process.
Via donhornsby
What is active listening? Learn how to improve your communication skills at work and at home with these phrases.
Via Daniel Watson
You have three outstanding assignments sitting on your desk, your phone is lighting up with texts from your roommate reminding you of that party you don’t want to attend, and then your boss swings by to ask if you can stay late to help out on seven other tasks that need finishing. Before you can stop yourself, “Uh, sure! I mean, of course,” tumbles out of your mouth. You know full well that you’re unable to handle another thing, but there’s just something about saying no that’s almost impossible to do.
Via The Learning Factor
Recently, I was asked to observe a Home Owners Association board meeting and to provide feedback about what the board members could do to have more effective meetings. From the outset, it was obvious these individuals had never received any type of business communication training.
More than anything, I was shocked at the way they treated each other. The lack of respect and common courtesy they displayed had a huge impact on how some engaged or chose not to engage. The atmosphere their behavior created did not invite collaboration, contribution, or cooperation.
As the meeting began to unfold, what was obvious was that the lack of good communication skills negatively impacted the participants’ ability to rationally consider the topic being discussed. Because I was asked not to intervene, only observe, I had the opportunity to take some notes and create a plan to help them.
Based on those observations, here are some ideas you can implement when faced with difficult business communication in your organization.
Your boss is a busy individual. Here are 8 rules on how to keep them in the loop without causing any conflict.
We love talking about what millennials know. As a group that’s become the dominant force in the workforce, we applaud their smarts on tech, social media, and even the age-old practice of branding. Yes, millennials might arguably be one of the overall most intelligent generations to come around. However, that’s not to say they still don’t have a lot to learn, especially when it comes to face-to-face communication. As the generation that grew up with communication becoming more efficient via digital, their biggest strength could also be a critical weakness. While the way they say things has become more direct, their messages sometimes lack. Why? Because as one of the first to grow up in a digital world, they’ve been afforded a privilege not found in our day-to-day.
Via The Learning Factor
We all know communication is central to the success of any relationship. So why, then, do so many companies and HR managers have trouble setting effective communication parameters with freelance talent? Part of it could be that most companies simply do not know how to manage agile talent (sometimes referred to as freelancers,
If you’ve ever had a miscommunication or failed to comprehend what someone else was trying to say, it could be that your perceptual languages are getting in the way. Discovered by development psychologist Taibi Kahler, perceptual languages are the different processes of how people communicate. The way people communicate often carries more information than the words themselves, says clinical psychologist Nate Regier, cofounder of the communication-coaching firm Next Element.
Via The Learning Factor
Whether you are building your business, trying to land your dream job or climbing your way up the corporate ladder, it seems like everyone tells you to network. It is the key to achieving your goals. However, people rarely tell you exactly how to network effectively and build a community that will last. Building a community takes a lot of dedication and has its challenges. I wasn't always the best at navigating social situations. In fact, I was and still am a bit of a geek. But, by applying my knowledge of science, I have formed stronger, longer-lasting relationships Here are three ways you can too:
Via The Learning Factor, Kevin Watson
Being able to communicate effectively, I believe, is one of the best life skills you can develop. Think about it, colleagues who can masterfully communicate their thoughts, feelings, ideas, concerns and wishes are better equipped to manage or avoid conflict, negotiate win-win scenarios, and increase their ability to collaborate at a high level. Yet effective communication isn't just about talking; it is also the ability to listen and understand the other side of the fence, to "read" and interpret body language, and to know how to approach another person so you can get your points across in a respectful manner.
Via The Learning Factor
Miscommunication happens frequently in life and work, partly because technology allows us to communicate faster, but not necessarily better. While some miscommunications are merely annoying, others can create conflict or be a disrupting influence in relationships. Based on being both the giver and the recipient of unintended communication gaffes, here are five reasons why I believe they occur, and what to do to prevent them in the future.
Via The Learning Factor
Visual storytelling is one of the most potent forms of communication in existence today. From films and virtual reality experiences to interactive games and data visualizations, visual stories are revolutionizing the way we persuade audiences with our messages.
While brands and marketers have generally lagged behind filmmakers and the media in the visual storytelling department, this is rapidly becoming a thing of the past as marketing shifts from “interrupting what people are interested into becoming what people are interested in,” in the words of Marriott’s VP of content marketing, David Beebe.
As the Internet of Things and wearable tech take us closer to a perpetually connected world, visual storytelling will be all around us. From having conversations with our favorite characters to playing games that will help feed the homeless, these visual storytelling trends will allow us to live within stories of our making and, in the process, blur the lines between reality and fiction.
Restrained only by the pace of technological innovation, here are five visual storytelling trends that will shape the future of all communication-related fields:
Via Kevin Watson
In business we usually get things done by talking. But how well are you doing this? Kate Laws from people business Connor takes a look at why it’s important to assess your communication and influencing skills at work.
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We might spend days, months, or even years trying to figure someone out. Is he who he says he is? Should I trust her? The wheels in our head spin as we think of all the variables and how they'll play out. And still, we keep hearing that we should just listen to our instincts. Complicated questions, simple answer. What should we do, and where did this whole idea of the gut instinct come from, anyway? Intuition isn't some magical, mysterious quality that we carry with us. It actually comes from the knowledge and past experiences that we all carry. Even if we're unable to explain why we feel the way we do, there's a logical explanation behind our gut feelings. Whenever you encounter anything new, the unconscious side of your brain is constantly making assessments. It takes in certain cues, such as a smile or parts of a story, and then matches it with something similar in our database of memories to come up with a conclusion. Meanwhile, our conscious side remains unaware of this rapid process taking place.
Via The Learning Factor
All the data suggesting that coding is rapidly becoming an essential skill for any job–not just one in tech–only tells one side of the story. The other side indicates that soft skills such as critical thinking, problem solving, attention to detail, and writing proficiency top the list of what hiring managers find missing from job seekers’ personal tool kits. But according to theWorld Economic Forum’s Future of Jobs Report, one the job skills that will make a candidate competitive in the job market of the future is emotional intelligence. The WEF predicts it will be among the top ten in 2020. How emotionally intelligent are you now? There are several ways to test it (including one that’s so accurate it’s creepy). The good news is that even if you’re a bit deficient on some traits, emotional intelligence can be improved. Here are some suggestions on boosting your EQ right away.
Via The Learning Factor
Team communication strategies are vital to developing a productive team. It’s that simple (and that powerful), yet a huge number of teams in workplaces all around this globe still find themselves operating in a confused and inefficient manner due to poor communication habits.
Clear communication is the core principle of smooth-running teams, and this guiding principle becomes even more crucial in virtual teams where team members are operating outside the conventional office space.
Here are some techniques to revolutionise your team’s communication style.
Communication matters. While a few words can make someone feel special, words poorly chosen have the power to kill a relationship or tarnish a reputation.
Overcoming the organizational communication gap is a problem that everyone plays a role in so everyone can help improve. Here are ten things that everyone, from leaders to team members, can do to communicate better.
Researchers have found leaders are more effective in how they communicate when they depersonalize the message. Learn what this means and how to do it.
Although we might all realise that consistent communication is a must, when things get busy it could well be the first thing that gets pushed by the way side. One to one’s get postponed, team meetings get cancelled and before you know it, it’s something you did once but don’t really have the time to resurrect or plan out properly.
If this is where you are, this could really help.
A group job interview. A high-stakes board meeting. A pitch to investors. If you’ve been in any of these situations, you know how hard it can be to speak confidently, articulately, and convincingly. Even if you think you know your message really well, speaking becomes a lot more challenging when the stakes are high. But while you can’t exactly control the outcome, you can control how you communicate in the moment. Here's how to speak well in even the most intimidating environments.
Via The Learning Factor
There’s definitely some truth in the wisdom that it’s better to overcommunicate than undercommunicate. Ideally, every manager gives their team members just enough direction to get on course and the leeway to do their thing free of micromanagement. The reality is often different, though. No good boss wants to leave their teams feeling empty-handed or unsupported, so they sometimes veer off too far in the opposite direction. I’ve learned the hard way that overcommunication is easier to fall into than you might think, and it winds up obfuscating my message and wasting everyone’s time. Fortunately, I’ve managed to get better at figuring out when my communication is more distracting than useful. Here are some of the key criteria I use in order to tell whether I'm overcommunicating
Via The Learning Factor
3 tricks that allow you to tap into how our memory works so you can craft messages that your employees and customers won't soon forget.
Here are 3 keys to ensuring you will not only be heard as you speak up, but also make the difference you intend to make as a leader.
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