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If you watched the presidential debates, you may have come to the conclusion that answering questions is optional. If you don’t want to provide an answer, simply insert your own topic and carry on.When you’re at work and your client or boss asks a question, however, it’s not always smart to change the subject and promote your own agenda. Questions need to be addressed.
The right strategy to do that without sounding like a politician, says Stan Steinreich, president and CEO of Steinreich Communications, a New York City-based public relations firm that specializes in crisis management, "is not to dodge, but rather to satisfy the questioner." From politely declining, to giving information you are willing to share, here are nine ways to address a question you don’t want to answer.
Via The Learning Factor
Take a beat, watch your tone, and other techniques to deal with a challenging line of questioning.