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In the ideal meeting, all attendees participate, contributing diverse points of view and thinking together to reach new insights. But few meetings live up to this ideal, in large part because not everyone is able to effectively contribute. We recently asked employees at a large global bank a question: “When you have a contribution to make in a meeting, how often are you able to do so?” Only 35% said they felt able to make a contribution all the time.

There are three segments of the workforce who are routinely overlooked: introverts, remote workers, and women. As a leader, chances are you’re not actively silencing these voices — it’s more likely that hidden biases at play. Let’s look at these biases and what you can do to mitigate their influence.

The unconscious bias: Smart people think on their feet.

What happens: A program manager calls a meeting to think through a resourcing issue. She summarizes the situation, shares results of a recent staffing analysis, and then tees up the discussion. This works great for extroverted thinkers (those that talk to think). But from the get-go, the introverted thinkers (those who think to talk) are at a disadvantage....

Research shows that in leaderless groups, leaders emerge by quickly synchronizing their brain waves with followers through high quality conversations. Simply put, synchrony is a neural process where the frequency and scale of brain waves of people become in sync. Verbal communication plays a large role in synchronization, especially between leaders and followers. Synchrony between leaders and followers leads to mutual understanding, cooperation, coordinated execution of tasks, and collective creativity.

On the surface, brain synchrony seems easy to understand. It simply implies that people are literally on the same wavelength. Yet, at a deeper level, interpersonal synchrony involves much more. Dr. Daniel Siegel explains that “presence”, “wholeness”, and “resonance” are at the core of the ability to develop synchrony. Recent advances in brain science can help leaders learn to synchronize with followers on these deeper levels:

For the past 16 years, we've studied the background of incoming CEOs at the world's largest 2,500 public companies as part of the annual Strategy& CEO Success study. Take this quiz to assess your immediate chances, based on the data we've collected, of becoming a chief executive in your chosen industry.

You don't have to be in managerial role to be a leader. Follow these tips to inspire your colleagues and reap the benefits of a happier workplace.

As a leader, communicating can sometimes feel like Groundhog Day. No matter how hard you try to get your message across, it is all too easy to find the next day that you face the same blank stares, predictable objections, and questions that indicate that you failed to make it stick — that people just aren’t getting it. One reason leaders find themselves in this cycle is that their approach to communication is based on an outdated mental model. It’s a model best described as a “post office.” They view themselves as the sender of a message and others as the receivers. If problems arise, leaders look for disruption somewhere along the route.

The post office model focuses most leaders’ attention on the sending process, rather than the give-and-take of effective conversations. Even if they invite people to ask questions and truly value their buy-in, these leaders are still preoccupied with their message. This leaves them ignorant about the larger context and reality on the ground, including emerging issues and game-changing opportunities. In the extreme, thinking in terms of the post office model causes leaders to make decisions in isolation or miss the early warning signs of dysfunctional momentum.