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The Multichannel Challenge: How Pfizer’s Cross Functional Regional Approach Creates a Richer Customer Experience

From social.eyeforpharma.com

eMedToday's curator insight, October 28, 2013 7:58 PM

The challenge is to deliver an engaging, valuable holistic customer experience that is fast, responsive and personalised.

SLIDESHARE: Marketing to HCPs w/ stats

From www.klick.com

“I had the good fortune to chair the”

eMedToday's curator insight, October 24, 2013 1:02 AM

Good stats on the health industry.

Pharma’s opportunity to improve the patient experience through decision support

From healthandpharmainsight.tumblr.com

By Rory Stanton, Consumer Analyst
One of the topics we’re digging into here at Manhattan Research is decision support. Though the internet is a go-to option for most US consumers for health...
eMedToday's curator insight, October 2, 2013 1:13 AM

 

In fact, only 55% of online consumers reported that they can find all the health and medical information that they need on the Internet. The flood of health apps, websites, portals, health communities, and health news sites has created a bit of “information overload”, and patients need decision support tools to help determine what all this information means in the

context of improving and managing their own health

 

And

 

Consumer traffic to pharmaceutical corporate websites is low because usability is typically low.