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If you enter the physical world and open a door—say, to walk into a store—you will intuitively hold the door open if someone is walking behind you and you see them or hear them. Even if you aren’t intending to be kind, the weight of the door and the presence of a fellow human being will encourage you to do the right thing, the human thing.
In the digital world, it’s much more difficult to see and feel the doors we walk through, to see and hear the people walking behind us. As a result, it’s also much more difficult to do the right thing, the human thing—to hold the door open for a person walking in right behind you.
