Have we lost the art of conversation? Has the digital age with its shortened attention spans and 140 character limits shriveled what was once our pri
Via Eric_Determined / Eric Silverstein
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malek's curator insight,
April 27, 2015 7:42 AM
dramatic shift in the strategic approach to marketing over the last 10 years.
Arielle Monnerot-Dumaine's comment,
April 30, 2015 4:34 AM
Little thinks count a lot : A simple "Thank you", an effort from the staff to remember something something about me
Eric_Determined / Eric Silverstein's comment,
April 30, 2015 5:33 PM
Thanks Arielle, Ravi, Fabrizio and others for sharing your insight. A simple Thank You is a great way to start building a customer relationship :)
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"A Network gives you Reach, but a Community gives you Power!"
The power of social lies in the ability to find, learn, interact, and grow. It’s about sharing, creating a connection via conversations, and surrounding yourself with friends, fans, followers, consumers who can be part of that growth… then letting the sales, recommendations, referrals, and sharing come as a result of demonstrable value, good will, and community building that is a result. "
How are you facilitating that ongoing conversation with your customers?