Can you run out of empathy? According to Psychology Today, individuals facing consistent trauma (in other words: people living through the pandemic) can find themselves facing “compassion fatigue”. Worn out and running on empty, many are feeling the effects of extensive burnout.
That short fuse shows up in a lack of consideration for others. While many regard empathy as a soft skill, true leaders see the power inside of deeper understanding - and deeply value the ability to continually access empathy, now more than ever. Because, at its core, empathy is about understanding: being able to see the world from another person’s viewpoint.
Without that ability, teams break down. Leaders lose respect. Individuals are not recognized, and potentials go unrealized. Especially now, as the pandemic pushes into its 11th month, empathy is in short supply. Here’s how to access a deeper understanding around empathy, and access EQ (emotional intelligence) during a time when your organization needs it most.
The Mahoney Family Fund presents a webinar, “The Power of Empathy: Reduce Stress, Improve Communication, Build Better Relationships”
Stress is alarmingly pervasive in daily life. We all need tools to deal with tension in healthy and productive ways. In this webinar, with Keynote Speaker Koa Goode, we’ll explore the lasting benefits of learning to walk a while in someone else’s shoes, of exercising compassion in our interactions with others. This is especially important with family members, including our children. It’s easy to forget that kids have a wide range of feelings and stressors, just like adults. Understanding developmental milestones from infants to teens helps us as parents, teachers and caregivers to create nurturing relationships with children.
Course content Understanding the psychology of conflict in relationships How to practise empathy towards people we find difficult How to identify and reduce conflict, in ways that don’t leave you feeling burned out
Practical techniques for finding compromise and sparking collaboration How to reduce your anxiety around tough relationships – and know when to let go This course is for… Anyone who wants to improve their relationship building skills in both personal and professional settings Anyone interested in learning more about resolving conflict and creating productive relationships with empathy
Topics for the course: What does it really mean to listen with empathy? Practice putting on new ears and learning to listen for feelings and needs. See how much easier it is to not take things personally when you can listen for the feelings and needs behind what someone is saying.
You will be introduced to the definition of empathy in the framework of Mindful Compassionate Dialogue. You will learn 12 essential aspects of empathy and how to identify what is often confused with empathy. You will have an opportunity to name what gets in your way of offering empathy.
Building a vocabulary for empathy Part of learning to give and receive empathy is learning a vocabulary. You will learn some common "faux feelings" that can lead empathy astray into blame and shame. You will engage in exercises to help you learn the list of universal needs as a living language rather than a concept.
Former FBI lead hostage negotiator Chris Voss teaches you his field-tested skills and strategies for negotiating smarter at home, at work, and everywhere in between in his first-ever MasterClass.
Empathy also impacts the bottom line: according to a recent survey, 87% of CEOs believe empathy is directly linked to a company’s financial performance. How important is it to cultivate empathetic cultures in the business world? How can social and emotional skills sustain positive relationships at work? In this webinar learn more about these concepts and get a sneak preview of the upcoming BeNext Cohort Course on Building a Culture of Empathy for Productivity & Innovation starting on 30th August.
Empathy is the ability to understand someone from their frame of reference. It’s also the trait that leads to reducing employee absenteeism, law suits against your company and increases the bottom line.
Now, more than ever, leaders need to understand how they can increase their capacity for empathy. Your ability to understand your colleague’s frame of reference will directly contribute to your ability to lead.
In this free, one-hour workshop, you’ll learn what empathy looks like, some simple exercises you can do to increase your capacity for it and how you can embed it as part of your workplace culture.
An introduction to Katharine Manning, author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
The cornerstone of good leadership is empathy, which has become even more critical during the past year. During this uncertain time, we focused on listening to the team and addressing their concerns. We provided clear and consistent communication throughout the pandemic, and we were pleased to find that our internal employee engagement scores increased. Many factors played a role, but empathy and communication were essential.
This is a free Empathy Circle Facilitator Training. Learn to facilitate an Empathy Circle. Join this event if you would like to take part in the training.
We are forming multiple cohorts of 4 to 20 participants. There is limited space in each cohort, and all participants must check with trainers to be accepted into the training. The basics of facilitating an Empathy Circle are fairly easy, however, it is a life long learning to deepen the skills and build a more empathic way of being and culture.
This is a free Empathy Circle Facilitator Training. Learn to facilitate an Empathy Circle. Join this event if you would like to take part in the training.
We are forming multiple cohorts of 4 to 20 participants. There is limited space in each cohort, and all participants must check with trainers to be accepted into the training. The basics of facilitating an Empathy Circle are fairly easy, however, it is a life long learning to deepen the skills and build a more empathic way of being and culture.
This course explores the characteristics of genuine empathy and explores ways we can develop it within ourselves to draw upon in our work and lives.
Developing empathy helps our own progress towards emotional maturity and wellbeing, but is also a profound skill for human services professionals, managers, educators, healthcare staff and support workers across a range of industries.
Empathy enriches communication, builds relationships, fosters connection and allows us to “tune in” to others needs to allow us to be more supportive, appropriate and nuanced in our professional practice.
Over the last 18 months, there’s been a buzzword bouncing around leadership circles: empathy.
Senior executives want more of it from their managers, employees want more of it from their companies. And a survey out today from Catalyst shows there’s a big business benefit from developing it.
Empathy is no longer a “feel-good” element of leadership, but a strategic imperative finds the Catalyst survey, which interviewed 900 US employees working across industries. Tara Van Bommel, PhD, statistician at Catalyst, said, “We found that empathy is an important driver of employee outcomes such as innovation, engagement, and inclusion—especially in times of crisis. In short, empathy is a must-have in today’s workplace.”
Empathy is the foundation for connecting with others, and connecting with others is an essential part of entrepreneurship.
In this workshop, participants will
Explore the concepts of empathy, sympathy, and vulnerability and their connection to their work and personal lives.
Examine and practice ways to build their empathy skills through small group story sharing.
Connect and reflect on the experience of having (or not having) privilege and investigate/discuss what groups may have limited access to what privileges and effects that lack of access may have on an individual.
Facilitators:
Ryan Driscoll (he/him) has spent over ten years working in formal and informal science education with a focus on environmental justice, youth development, and community conservation. Through this work, he has had the opportunity to see first-hand how empathy can help people connect across differences and also connect to non-human beings. A self-described JEDI (Justice, Equity, Diversity and Inclusion) Knight, he has a passion for helping others develop their skills and talents while working to dismantle inequitable systems. His most recent work has focused around mentoring graduate students in co-creating community conservation programs and facilitating workshops focused on empathy and inclusion.
Kevin Shah (he/him) A.K.A. Captain Empathy, is focused on creating a world where people seek to understand one another by making empathy a daily habit. He believes empathy is the superpower we all can learn and become superheroes. He comes from the intersectionality of tech product leadership and Empathy and safe spaces facilitator to create the world’s first and only Empathy Gym platform called Jaago to build the empathy muscles. He is the CEO and Co-Founder of Jaago and also works at T-Mobile to build IOT products for families with T-Mobile. Jaago’s mission is to create a world where people seek to understand one another by making empathy a daily habit.
Speaking personally, in my own work on empathy, published in 2015, the same year as Isaacs Russell’s book, my Preface concludes with the ontological definition of empathy as “being in the presence of another human being without anything else added” – anything else such as judgment, evaluation, memory, desire, hostility, and the many factors that make us unavailable to be in relationship (Agosta 2015; see also 2010).
Though Isaacs Russell uses the word “empathy” in a specific psychological sense, I would argue that her work on “presence” is consistent with and contributes to an enlarged sense of empathic relatedness that builds community.
The Empathy Decathlon is an empathy training framework based on academic research, business case studies, and innovation practices. It consists of ten micro-skills that help individuals, teams, companies, and communities understand and continually cultivate self-empathy and cultures founded in empathy.
The full decathlon consists of five "me" skills including energy, baggage, self awareness, inventory, hearing and five "we" skills that include responding, asking, meaning, feedback, and lead.
This course consists of four sections. It starts off with a quick introduction to the benefits of developing your listening skills. You will then identify good and bad listening habits in yourself and others, which you need to do before you proceed with building on and developing your own listening skills. The course then takes you through strategies to practice and improve your skills to listen with purpose, understanding, and, most importantly, empathy.
I believe that empathy is the superpower that can help solve the biggest problems humanity is facing. These problems are at the scale where individual solutions aren’t enough. These are global climate change, hunger, poverty, and homelessness. I call these problems community or humanity uniting problems. However, our communities are experiencing increasing polarization, and even the reality of the problem is up for debate. The interest of the individuals is being weighed on the same scale as the survival of humanity.
This is a free Empathy Circle Facilitator Training. Learn to facilitate an Empathy Circle. Join this event if you would like to take part in the training.
We are forming multiple cohorts of 4 to 20 participants. There is limited space in each cohort, and all participants must check with trainers to be accepted into the training. The basics of facilitating an Empathy Circle are fairly easy, however, it is a life long learning to deepen the skills and build a more empathic way of being and culture.
This is a free Empathy Circle Facilitator Training. Learn to facilitate an Empathy Circle. Join this event if you would like to take part in the training.
We are forming multiple cohorts of 4 to 20 participants. There is limited space in each cohort, and all participants must check with trainers to be accepted into the training. The basics of facilitating an Empathy Circle are fairly easy, however, it is a life long learning to deepen the skills and build a more empathic way of being and culture.
WHY READ THE EMPATHETIC WORKPLACE? This critical resource gives anyone who may come into contact with someone in trauma a tested and proven five-step method, called the LASER method, to prepare for what lies ahead.
LISTEN Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive.
ACKNOWLEDGE Recognizing the courage of someone who shares a difficult personal story with you and acknowledging their disclosure as a gift.
SHARE Returning some measure of control to the victim by sharing information with him or her about the reporting process or the non-confidential aspects of their report’s status.
EMPOWER Providing the traumatized person with resources that are available to them by the company.
RETURN Ensuring that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates.
This is a free Empathy Circle Facilitator Training. Learn to facilitate an Empathy Circle. Join this event if you would like to take part in the training.
We are forming multiple cohorts of 4 to 20 participants. There is limited space in each cohort, and all participants must check with trainers to be accepted into the training. The basics of facilitating an Empathy Circle are fairly easy, however, it is a life long learning to deepen the skills and build a more empathic way of being and culture.
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