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Customer loyalty: A key ingredient for successful local search results

Customer loyalty: A key ingredient for successful local search results | Technology in Business Today | Scoop.it
Loyal customers are both your cheerleaders and bodyguards. Contributor Wesley Young shares six ways to boost local search results using customer loyalty.
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Many Happy returns can create Loyal Customers

Many Happy returns can create Loyal Customers | Technology in Business Today | Scoop.it
Creating positive return experiences can result in valuable long-term customers whose contributions far outweigh the costs associated with those initial returns.
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Top 5 Ways to use Social Media to Improve Customer Services

Top 5 Ways to use Social Media to Improve Customer Services | Technology in Business Today | Scoop.it
Want your business to succeed?

You need to have a primary focus. That’s your target audience. It is extremely important to focus on the customers, as they are the center of your business universe.
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Tips on how to Choose and Implement the right CRM for your Business

Tips on how to Choose and Implement the right CRM for your Business | Technology in Business Today | Scoop.it
CRM is a buzz word used by all the geeks to describe a technology and process where you mange yo...
Chuck Taylor's curator insight, February 19, 2015 11:19 AM

Good Information for Marketers.

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10 Customer Service Mistakes to Avoid on your Website [Infographic]

10 Customer Service Mistakes to Avoid on your Website [Infographic] | Technology in Business Today | Scoop.it
Customer Service Mistakes to Avoid on your Website
In this Infographic outlines 10 most common customer service mistakes
that might simply kill your customer service. That’s why avoiding them is t
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How technology can make Customer Loyalty schemes Smarter

How technology can make Customer Loyalty schemes Smarter | Technology in Business Today | Scoop.it
How technology makes loyalty schemes smarter
BRW
With 50 years of working life ahead of them, digital natives like Tudehope reflect tomorrow's loyal consumer.
Techstore's curator insight, May 26, 2014 9:32 AM

How technology can make Customer Loyalty schemes Smarter. #technews #technology

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Business Tip: How to say no without losing the Customer

Business Tip: How to say no without losing the Customer | Technology in Business Today | Scoop.it
Too busy to take on another client? Lucky you. But tread gracefully: You might need that business in the future.
I've been self-employed for more than 30 years. Most of that time I've been busy, but not always.
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5 Reasons Companies Fail to Earn Customer Loyalty

5 Reasons Companies Fail to Earn Customer Loyalty | Technology in Business Today | Scoop.it
Your business may say it’s committed to cultivating customer loyalty, but are your actions backing up those words?
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How Real-Time Data Is Changing The Way Marketers Understand Consumers

How Real-Time Data Is Changing The Way Marketers Understand Consumers | Technology in Business Today | Scoop.it
The eXelate optiX terminal provides marketers with real-time consumer insights.
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The Absolutely Ideal Customer Experience is NO Customer Experience

The Absolutely Ideal Customer Experience is NO Customer Experience | Technology in Business Today | Scoop.it
Companies all over the world are scrambling to try to improve their “customer experience.” Executives appoint Customer Experience Managers, they share their findings at customer experience (#Sales & #Marketing | The Ideal Customer Experience is...
Richard Stadler's curator insight, December 18, 2013 5:00 AM

Complete b*****ks. An item can be bought from many stores. The one with the best purchase experience is where she'll buy.

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7 Ways to Master the Art of Customer Follow Up

7 Ways to Master the Art of Customer Follow Up | Technology in Business Today | Scoop.it
Sponsored Post
According to Harvard Business Review, the biggest complaint that customers have when dealing with any business is poor follow up. Fifty six percent complain that they need to re-explain their issue when calling back.
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Top Tips for Great Customer Service

Top Tips for Great Customer Service | Technology in Business Today | Scoop.it
In an age where terms like
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Customer Experience Driven by Technology at Big Banks

Customer Experience Driven by Technology at Big Banks | Technology in Business Today | Scoop.it
According to a new report by Forbes, banks are digging deeper into technology and social media to enhance the customer experience.
Kaley Hannon's curator insight, August 29, 2013 2:35 AM

Banks are beginning to jump on the social media bandwagon in order to assess customer satisfaction. They are able to manage what direction to go in through the feedback received leading to improved customer experiences. 

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6 Ways to get a Fanatical Customer Base to boost your Business

6 Ways to get a Fanatical Customer Base to boost your Business | Technology in Business Today | Scoop.it
Passionate customers are the most critical component of building a brand, but you won't gain followers by sitting on your hands.
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The true cost of not Meeting your Customer Expectations

The true cost of not Meeting your Customer Expectations | Technology in Business Today | Scoop.it
The ROI of positive customer experiences is huge and the cost of negative ones can be devastating. What every business leader needs to know about customer experience management.
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Four ways Customer Connections will change by 2020

Four ways Customer Connections will change by 2020 | Technology in Business Today | Scoop.it
Marketing. Social Media. Humanity.
Abigail Rappoport's curator insight, March 9, 2015 11:16 AM

"It's all about you" in a whole new way. And it's going to keep changing.

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5 Steps to making your Customer Service Really Shine

5 Steps to making your Customer Service Really Shine | Technology in Business Today | Scoop.it
To grow your business and stay on top in today’s highly competitive marketplace, you have to realize that it’s the Customer Service that really determines your business success. Check these 5 steps to making your customer service really shine.
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The Cost of Unhappy Customers to your Business

The Cost of Unhappy Customers to your Business | Technology in Business Today | Scoop.it
An infographic The Cost of Unhappy Customers to your Business
A great infographic outlining the Cost of Unhappy Customers to your Business
Progressive training's curator insight, June 13, 2014 11:37 AM

The Cost of Unhappy Customers to your Business 

 

#sales #management 

Training in Business's curator insight, June 13, 2014 11:49 AM

The Cost of Unhappy Customers to your Business

 

#business #management 

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Beginning to End: Giving your Customer the Full Package

Beginning to End: Giving your Customer the Full Package | Technology in Business Today | Scoop.it
In the past, manufacturers have been required 
to do just that - Manufacture Products - but with
the changing shape of the manufacturing industry,
just producing good products is no longer
enoug
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The True Cost of Bad Customer Service - infographic

The True Cost of Bad Customer Service - infographic | Technology in Business Today | Scoop.it
Did you know that American businesses lose $83 Billion each year due to poor customer experiences.Customer demand personal and engaging experiences every time they interact with a company. And why should not they?
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How to Build Deeper connections with Customers

How to Build Deeper connections with Customers | Technology in Business Today | Scoop.it
Here are four tips to keep in mind as you seek to build deeper connections with your customers.
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11 Ways Technology Will Impact Customer Communication

11 Ways Technology Will Impact Customer Communication | Technology in Business Today | Scoop.it
Entrepreneurs give advice about the technologies that keep the connection with customers personal.
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10 Smashing Ways to Employ Customer Experience for Consumer Influence

10 Smashing Ways to Employ Customer Experience for Consumer Influence | Technology in Business Today | Scoop.it
  Be everywhere, do everything, and never fail to astonish the customer -    Anon  
Have you noticed how customer experience design has grown in importance of brand marketing? More and more trying to astonish the customer.
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5 Tips for Great Customer Service From an Online Business : Our Business News

5 Tips for Great Customer Service From an Online Business : Our Business News | Technology in Business Today | Scoop.it
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Treat 'Em to Keep 'Em - The Value of Loyalty

Treat 'Em to Keep 'Em - The Value of Loyalty | Technology in Business Today | Scoop.it
By encouraging loyalty among current customers, you can not only keep those people coming back, but also encourage new customers. Here, we talk statistics!
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