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For their book Freestyle Decision Making, Drs Mona and Ari Riabacke set out to discover the key influences – environmental, social and biological – that trigger bias and prevent leaders from making cool, clear, dispassionate decisions. If leaders can identify what is affecting and biasing their thinking they are more likely to be able to shrug off those forces. “It’s crucial, because otherwise their organization’s future is in the hands of ‘hidden forces’ – their biases,” Mona Riabacke tells Dialogue. “It’s important that leaders acquire awareness of what triggers people to act as they do when they make decisions. Today, many companies seem to believe that it’s all about acquiring more information and better technology. However, in many cases, the most important building block contributing to the resolution of decisions – the human being– is more or less totally forgotten. Gaining an understanding of our biases is a crucial component to improve our decision-making. Leaders should take a step back to move forward.”
Via David Hain
