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If you’re close to somebody connected to the company–be it a friend, family member, or former colleague–you’re in luck. Assuming you have a good relationship, they will probably be happy to help you out. “Be honest with them. Tell them what it is you’re ultimately looking for, and give them an idea of how they can help you,” recommends career coach Carlota Zimmerman. Keep in mind, though, that a request for a referral–even when asking a close friend–is not a guarantee that you’ll receive one. If somebody can’t vouch for your work quality, they may not be comfortable putting themselves on the line for you. Because of this, it’s polite to give somebody an out, says Roy Cohen, career coach and author of The Wall Street Professional’s Survival Guide.
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With all the “be your best self now!” hullabaloo, we can get overwhelmed with what we think we should be doing. We can drive ourselves crazy thinking about all the things we could do to make ourselves smarter, stronger, better. Not long ago, I actually found myself surrounded by whiteboards sketching out all of my self-improvement plans for the year, kanban board style. And while goals and growth plans are great, sometimes the best ideas for change come from an awareness outside of ourselves. I know, it sounds weird to hear a leadership coach telling you to look for something outside of yourself. I’m all about tuning into that courageous and all-knowing voice who can tout your fabulousness–it’s good stuff. But let’s get real: Sometimes the only way to get perspective about what needs to change comes from an outside perspective. Yes, believe it or not, there is often a gap between who we desire and think we are presenting to the world, and the way others see us. Turns out that when you ask the people around you–the ones who see you in action every day and are impacted by the choices you make–where you can grow, their ideas might be a little different than your own.
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While it's relatively easy for competitors to implement technology similar to yours, duplicate your strategy, and even mimic your culture, they can't clone your people. That's why most organizations agree talent is a top priority. At the end of the day, people are your truest form of sustainable competitive advantage. To expand the capabilities of their best asset, most organizations invest in some form of continued development. Research from the Brandon Hall Group revealed the average training budget for large organizations hovers around $13 million. Also, out of all the delivery mediums available (i.e., mobile apps, simulations, and e-learning), classroom settings are still chosen 22 percent more often than any other modality. This research came as a bit of a surprise, given all the advancements in technology. Although the study also indicated classroom settings were effective, I couldn't help but think that many companies are behind the times. As a part of the research, Rallyware, a training platform that delivers adaptive learning solutions, interviewed learning and development thought leaders to get their perspective on how technology will shape the future of corporate training. Through these interviews, five e-learning trends emerged: 1. Employees will learn on the go. I'm not the only one who says yes to projects that I'm not 100 percent certain I can do, right? My motto is say yes and figure it out later. It's risky, but it's also a lot of fun. I can't tell you how many times a YouTube video or an on-demand course from Lynda.com has saved me. Kevin Delaney, VP of learning and development at LinkedIn, realizes that future corporate training must adopt to these types of situations. Two-day workshops aren't efficient enough. We need access to just-in-time solutions that help us troubleshoot issues within minutes. In his interview, Delaney offered valuable insight that foreshadows future learning tools: When employees are stuck, they want the answer quickly. It doesn't help them to sign up for a class that will happen three weeks from now and sit through a four-hour session to get the answer they need this minute. They are more inclined to engage in learning if they can watch a short video that they have access to 24/7 on any device. 2. The learning experience will be highly customized. Different learning styles and varying role responsibilities are making big-box, off-the-shelf learning solutions less and less effective. Now, customized and concentrated learning experiences are critical. Employees need access to content that's relevant, easily digestible, and engaging. Delaney offered some opinions on how personalized training should be delivered: First, don't bore people. Bored people don't learn. Second, there is no one-size-fits-all approach to learning. Companies need to offer a variety of solutions and focus on creating a one-size-fits-one experience. 3. Learning and development professionals won't create but curate. The amount of content on the web is unbelievable. Udemy, an e-learning provider, has more than 65,000 courses on its site alone. With employees' increased access to content, learning is now a dual responsibility. Learning and development professionals can pinpoint key learning areas and vehicles and employees can be proactive about owning their development. The days of creating a huge list of internal content are changing, says Beth Loeb Davies, director of learning and development at Tesla: At this point, I believe that we don't need to produce our own content in organizations as often as we did before but rather find the right material and deliver it to those who need it when they need it ... People are already learning through alternative media. Our role is becoming to curate resources in the context of the company culture and people's needs. 4. Employees' job responsibilities will be mixed. Many organizations are shifting to flatter and more efficient org charts. However, the same amount of work still needs to get done. It's not uncommon to see employees operating outside their job descriptions. If organizations expect to do more with less, then they'll need to broaden the scope of skills development, says Tom Brown, VP of HR Americas and APAC at eBay: Companies will need to ensure that there are opportunities for their employees to build a quorum of different skill sets which won't necessarily be linked to their job titles. It means that there will be a decreasing emphasis on the career ladder, as we know it. 5. The data-driven approach to talent development will be a matter of course. Data is a powerful validator, especially for cost-center functions like learning and development. Now, through advances in technology, initiatives that were traditionally seen as nice-to-haves can produce quantitative results proving their value. HR (the department in which learning and development professionals sit) will have to adjust, says Kvon Tucker, an Amazon global leadership development partner. HR will need to become more data driven ... Learning experience data will be most valuable to companies, to help them track and correlate the most important experiences to the development outcomes needed for the organization. This is a lot to take in. If leaders want to address all these trends, then they'll have to consider new technology including artificial intelligence, data, and machine learning. These tools are giving leaders the ability to analyze individual behavior and then deliver the right content to the right people at the right time on the preferred device. If you haven't already, take a look at microlearning, big data, and gamification to see if they're the right solution for your organization.
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Maybe your favorite interview question is one of the most common interview questions. Maybe it's one of the most common behavioral interview questions. Or maybe you have a less conventional interview question you like to ask, like those asked by these company founders and CEOs. What is your favorite interview question? To find out, we asked the Inc. community on LinkedIn to provide their favorites, as well as their reasons why. Below are some of the responses; go here and here to see them all. 1. "What is the hardest thing you've ever done?" The answer can be personal or professional. What the candidate accomplished isn't as important as how -- and why. What were the hurdles? What were the roadblocks? Did the candidate seek help? Does the candidate credit the people who helped? The answer also can provide insight into how the candidate defines "hard," and how their perspective align with the challenges your business faces.
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What do you really need to get ahead at work? I get asked this all the time. The answer varies depending on the person, their goals, and my mood, but there’s one answer I’ll never give: “Work hard.” That’s not an oversight or a misstep. It’s very intentional. Whenever I hear some public speaker or Silicon Valley personality talk about how it just takes hard work to really succeed, I can’t help but roll my eyes a little. I’m sick of hearing people talk about working hard, keeping busy, putting their head down, etc. We’ve become too preoccupied with “the grind,” and it’s actually bringing us down.
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hen it comes to our daily schedule, most people fall into one of two camps: The over-scheduler: Their calendars look like a kindergartener’s finger painting. Meetings overlap meetings while reminders for events, breaks, tasks, and more meetings are going off like it’s New Year’s Eve. Their days are determined from the moment they wake up to their evening routine. The minimalist: Also known as “The Dreamer.” They’ve got one or two recurring events, but a whole lot of whitespace so they’re “free” (at least on paper) for long stretches of work. The problem is that both of these are terrible. For their own reasons. Being over-scheduled leaves us no time for ourselves. The more “in control” we are of our calendar, the less control we feel like we have over our lives. Not to mention we’re notoriously bad at knowing how long tasks take us to do. When your schedule is this jammed, even going 15 minutes over on your morning task will throw your whole day out of whack. And the minimalist? Well, they’re just living in la la land, aren’t they? They’ve offloaded their schedule to some other format–most likely a to-do list, scheduling app, or series of angry emails asking “Where is this?” A good daily schedule is a blueprint for a successful life. Knowing what we’re doing and when empowers us with a sense of purpose, meaning, and focus.
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2017 was an exciting year for talent acquisition. We prepared for Generation Z. Leaders realized how critical it is to recruit female talent. Organizations focused on offering attractive benefits that supported employee development and even infertility. With all that progress, it'd be a shame to take two steps back in 2018. Dive into the new trends before it's too late. This is what you need to concentrate on when hiring in 2018: 1. Focus on adaptability.If we learned anything in 2017, it's that corporate stability is elusive. One week your company is leading the industry, the next the CEO is facing a series of scandals. If your workforce can't thrive in changing conditions, they won't achieve long-term success. Andreas Pettersson is the chief product officer of the video cloud security company Arcus. The company is currently in the middle of a big hiring push, and they're approaching talent acquisition in a new way. Pettersson pointed out that in the past, organizations looked for employees who adhered to a rigid plan. That is no longer the case. "For today's most agile teams, a set plan is no longer a feasible or successful strategy for product development," he said. "In 2018, rather than technical skills defining the gold standard recruit, ideal candidates will fit seamlessly into the team, thrive in an empowered environment, and focus on solving the problem at hand." This will be true for all industries, not just tech. Assemble a team that can keep up with the changing business environment. Look for candidates who have a wide range of experiences. Check out LinkedIn and reach out to candidates who have successfully transitioned from one industry to another. This is one sign that they are adaptable. 2. Know your ABCs: AI, blockchain, and chatbots.We've been talking about artificial intelligence for years. But we're just starting to see useful applications when it comes to hiring. Newer software saves hiring managers countless hours by pre-screening candidates. Brian Christman is the vice president of people at the digital freight marketplace Transfix. He also has over a decade of experience helping companies like Etsy and SiriusXM scale. "By leveraging big data and machine learning, recruiters are able to cast wider nets," said Christman. "They become more efficient in building high-quality pipelines, and ultimately can better predict the skills and attributes of prospective candidates that will have the highest probability of success." Find an AI tool that will grow with your company. For example, Mosaictrack uses technology similar to IB's Watson to read through resumes like a human. Over time, it becomes more attuned to the skills and cultural factors you need. This leaves hiring managers more time to develop relationships with top talent. Blockchain technology is another tool that will be gaining momentum this year. It was developed for exchanging bitcoin, but now there are wider applications. Blockchain allows for a faster interaction with information by two or more parties. Everyone has the most up-to-date information, no matter how many people are using it. Imagine how that could simplify team hiring. Instead of scrolling through an endless chain of messages to see what each person thought of a candidate, use blockchain technology. This will assure that each individual can easily add their own opinions and see those of everyone else. Finally, chatbots are beginning to make a big impact. The technology saves hiring managers from wasting time on candidates who are a bad fit. Put a chatbot on your company career page. Then potential candidates can interact with it and ask questions. Bringing things full circle, the chatbot can then deliver that communication to AI software. If there are signs that this is a strong candidate, you can make direct contact with them. 3. Make recruitment and marketing BFFs.Google for Jobs, which debuted in 2017, will impact how organizations craft job listings in the coming year. "Now recruiters have to think about how they are marketing their openings, which keywords you use, the schema behind how you set it up and ultimately what specific personas they want to attract," said Teri Calderon, executive vice president of human resources at technician staffing firm Field Nation. Chances are your hiring team has no idea how to optimize a job posting so it will appear on the first page of Google. Offer training that explains to them why this is important. Provide a list of researched keywords that your ideal candidates will be searching for. This will ensure that the best talent applies with your company first.
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Team brainstorming seems like a good idea--at least, on paper. What usually happens is this: the company is experiencing a tough problem that no single person seems able to solve, so someone decides that more minds means more processing power, and before you know it you're all gathered in the conference room. One or two people churn out bad idea after bad idea, while everyone else stares at the wall or multitasks. There are no major breakthroughs and most of you are irritated at the waste of time. Sound familiar? Why is this such a problem?
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Some days you get to work early, work nonstop, and head home without being able to figure out what you actually accomplished. Everything rushes past you in a blur of emails, meetings, and errands, and your to-do list remains more or less untouched. You’re always going to have a few workdays like this no matter what you do. But if they start happening regularly, you may have a problem on your hands. If that’s the case, then it’s time to start looking for systematic failures, not just one-off fumbles. And ironically enough, the best place to look may be at your to-do list itself. What better record do you have of the tasks that you’re consistently failing to achieve? These are a few common to-do list items that might be getting in the way of your more important goals. If you can cut them out–even just for a day or two–you may be able to regain your footing.
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Find it hard to advocate for yourself? You’re not alone. The personality trait that psychologists call “agreeableness” describes how motivated you are to get along with other people. If you’re highly agreeable, that motivation can sometimes prevent you from sticking up for your own interests. Anytime you ask for something at work, you run the risk that you’ll be told “no”–and possibly aggravate the person you’re asking. As a result, agreeable people may be put off from asking in the first place. This can be a problem, because research suggests that agreeable people tend to make less money than disagreeable people (even accounting for the fact that disagreeable people lose their jobs more often). And in leadership roles, agreeable people may not be as good at getting their teams all the resources they need. So what can you do to be more assertive even when it just isn’t in your personality to do so? Here are a few tips.
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Kids are back in school. Pumpkin spice lattes are back in Starbucks. It’s official: Summer is over and the year is winding down. But before it does, there might be a goal or two you committed to back in January that you’d still really love to make good on. Don’t worry–falling short on your New Year’s resolutions is totally normal. And even if you missed your chance to get back in the saddle at the six-month mark, there might still be some things you can do to make headway between now and the holidays. One tactic that might help? Cutting back. Sometimes all you need to jump-start your progress is to ditch some of your routines, bad habits, and maybe even some of your other goals so you can redirect your energy where it counts. For inspiration, here’s what five Fast Company contributors–in their own ways, all experts on productivity and self-management–are kicking to the curb in order to end the year on a high note.
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When we’re inspired, our work hums. We have a sense of purpose, buoyed by the feeling that our talents are being put to good use. We’re doing what we should be doing. And then, just like that, inspiration evaporates. Perhaps a negative comment from your boss deflated you or you’re not excited about a particular assignment. Inspiration can be frustratingly fleeting and difficult to recover when lost. Even if you’re lucky enough to have a job you love, it’s common to go through lengthy periods where you need to dig deep to feel excited about your work.
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Every office runs into some form of distraction that plagues the workplace. Distractions are incredibly common and can damage productivity, focus and employee morale. In fact, a 2015 survey from Oxford Economics found that employee satisfaction and productivity are affected quite negatively by distractions in the workplace specifically caused by cubicle setups. However, cubicle farms aren’t the only reasons distractions occur. Here are some of the most common distractions plaguing the workplace and how employers can easily overcome them.
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We’ve all been there: those times you need to argue your point of view to someone who you know disagrees with you. You immediately go to your keyboard and start to type out that 280-character tweet, the Facebook reply, or a paragraphs-long email. Surely the reason, logic, and sheer power of your written words will convince whoever it is who disagrees with you to see your point of view? But new research suggests these written arguments may not be the best approach.
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Traditional goal setting focuses on the beginning and the end—start strong and keep your eye on the prize. Unfortunately, that process doesn’t work for every kind of goal, says Scott Young, author of How to Change a Habit. “A lot has been taught around the classic self-help style of Zig Ziglar or Tony Robbins where you have a clear goal, you visualize it, write it down, and focus on the starting point,” says Young, cofounder of the career development course Top Performer. “Some goals, though, aren’t clearly sequential.” The middle can and should be your starting point when you’re setting a goal where you’re unclear of the level you can achieve within a particular timeframe. This is especially the case with daunting, unfamiliar goals where you don’t yet have a strong sense of the big picture.
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You’ve probably been taught that giving compliments build relationships. In the self-help classic How to Win Friends and Influence People, Dale Carnegie stressed the importance of “giving sincere and honest appreciation” to others in life and work. He’s not wrong, but the thing is that showing real appreciation is difficult to do. How many times has someone given you a “compliment” and you just know they’re trying to get something from you? Compliments can easily veer into flattery and feel insincere, leaving the recipient wondering about the giver’s hidden agenda. Here’s what it takes to avoid all that–it’s easier than you think.
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Automation isn’t a simple struggle between people and technology, with the two sides competing for jobs. The more we rely on robots, artificial intelligence (AI), and machine learning, the clearer it’s become just how much we need social scientists and humanities experts–not the reverse. These four skills in particular are all unique to us humans, and will arguably rise in value in the coming years, as more and more companies realize they need the best of both worlds to unleash the potential from both humans and machines. AI and machine learning are extremely useful for solving straightforward, predictable problems and finding patterns no human would ever be able to spot in big data pools. But they’re less helpful in sussing out issues where it’s not a given what the problem actually consists of. Say a patient gradually stops taking her medication, and an algorithm picks up on that fall-off early on. That’s great, but you still need a human being to ask why and contextualize the reasons–with a full understanding of what it means to live with chronic illness. For instance, is the patient simply forgetting to take her medication, or actively choosing not to? Is there an alternative remedy that suits the patient’s priorities and lifestyle?
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What do you really need to get ahead at work? I get asked this all the time. The answer varies depending on the person, their goals, and my mood, but there’s one answer I’ll never give: “Work hard.” That’s not an oversight or a misstep. It’s very intentional. Whenever I hear some public speaker or Silicon Valley personality talk about how it just takes hard work to really succeed, I can’t help but roll my eyes a little. I’m sick of hearing people talk about working hard, keeping busy, putting their head down, etc. We’ve become too preoccupied with “the grind,” and it’s actually bringing us down.
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Advice on how to improve one’s self is everywhere. It accounts for about 2.5% of all book sales in the United States. Add in speeches, training programs, TV programs, online-products, coaches, yoga, and the like, self-help is a $10 billion industry per year, and that’s just in the U.S. However, research shows that much of the advice extolled may be misleading or even wrong. Several myths about performance persist, despite research and practices that show they are half-truths at best. That might explain why the most likely purchasers of self-improvement books have bought another within the previous 18 months. The first myth-riddled book didn’t work, so they bought another, and maybe another soon after. A recent report in the Journal of Management noted that of nearly 25,000 academic articles on performance, only a fraction include what psychologists call within person variance, which describes ranges, such as that between individuals’ top, average and worst performances. Advice too often mistakenly assumes performance can be compared across people, using the same gauge. That’s absurd. Our observation of hundreds of performance seekers largely confirms the report and has led to delineating a series of myths that hold people back when trying to improve. These assertions are based on a diverse set of fields, including psychology, sports, arts, and leadership. We hope that by dispelling these myths, explaining the reality and offering some sound advice instead, we can help move people toward more effective personal development.
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Every year for the past ten years, Glassdoor announces the top places to work all across North America and parts of Europe. The most unique part of this award? You can only win the award if your employees say so. Glassdoor's methodology for the award includes a collection of anonymous company reviews where employees share their honest opinion on pros and cons of working for the company, overall satisfaction, the CEO, and workplace attributes. They're also asked if they would recommend their employer to a friend. It's a juicy turn of the tables. Within the top 100 best places to work for, the industries that came out on top were tech, retail, healthcare, consulting, finance, and travel and tourism. The top cities included the Bay Area, Boston, and Los Angeles (just to name a few). So, what does it take to be the top of the top?
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Leadership challenges are more complex today than ever before, and one leadership challenge that I see as an executive coach is the tendency to anticipate what might happen tomorrow while forgetting about what is happening today. In other words, leaders try to outthink and overanalyze the future. They anticipate all the possibilities that could happen, select the outcome most likely to occur and then mold their leadership style to accommodate it, only to find that Murphy has a full-time job and is apparently dedicated solely to them — and Murphy wins.The point is, tomorrow, next week or next year are all uncertain, so if you try to mold your leadership style to the “most likely” option to occur, then you’re not leading, you’re contingency planning. Leaders don’t just think about the future, they think in it. Once they have a clear picture of what they want to see, where they want to be—as an individual or as a team — and why, they begin to mold the world around them to achieve it.
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Being more productive is about working smarter, not harder, and making the most of each day. While this is no easy feat, getting more done in less time is a much more attainable goal if you’re not sabotaging yourself with bad habits. Following are 16 things you should stop doing right now to become more productive.
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We may live in a digital world, but soft skills like communication, problem solving, collaboration, and empathy are becoming more valued than technology, says Paul Roehrig, chief strategy officer for Cognizant Digital Business, a business and technology service provider. “People skills are more and more important in an era where we have powerful and pervasive technology,” he says. “It sounds counterintuitive, but to beat the bot, you need to be more human.” When evaluating their hiring plans for 2017, 62% of employers rate soft skills as very important, according to CareerBuilder. But a recent survey by the Wall Street Journal found that 89% of executives are having a difficult time finding people with these qualities.
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Copywriter. Designer. Illustrator. Filmmaker. With how competitive the world has become, it’s no wonder why we’re obsessed with titles. Focusing on a speciality makes you more appealing to employers and shows clearly where your skills lie. It’s easier to focus on doing one thing great. Yet a growing crop of research and anecdotal evidence suggests that spending time and energy on unrelated tasks, hobbies, and interests can actually supercharge our ability to learn and grow, making us even better at all our work. Here’s the excuse you need to branch out and try something new:
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All the data suggesting that coding is rapidly becoming an essential skill for any job–not just one in tech–only tells one side of the story. The other side indicates that soft skills such as critical thinking, problem solving, attention to detail, and writing proficiency top the list of what hiring managers find missing from job seekers’ personal tool kits. But according to theWorld Economic Forum’s Future of Jobs Report, one the job skills that will make a candidate competitive in the job market of the future is emotional intelligence. The WEF predicts it will be among the top ten in 2020. How emotionally intelligent are you now? There are several ways to test it (including one that’s so accurate it’s creepy). The good news is that even if you’re a bit deficient on some traits, emotional intelligence can be improved. Here are some suggestions on boosting your EQ right away.
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Referrals are a great way to get an “in” at a company. But you should always be tactful about asking for it.
Check out this great article I found on Scoopit.
As a business owner myself I found it quite insightful.
We have many clients, and they are all happy, and we realise that word of mouth is the best way to grow. But asking for referrals is never easy.
Thanks for writing this article and giving us some tips to help us out.