Key excerpt...
Today, 90% of marketing investment is spent on channels that interrupt people in order to get their attention. TV commercials, print ads, radio spots, and billboards are part of this, but so too are web channels like banner advertising, pop-ups and pop-unders, non-opt-in emails, and interstitials.
It's not that these channels are evil or wrong - interruption-based marketing can still be effective if it's done empathetically and delights its audience. But on the web at least, less than 10% of all the clicks and traffic go through these channels. The vast majority of web users' time and attention, whether desktop, tablet, or mobile goes to inbound sources - personal & opt-in emails we want to read, content we want to consume, search results we want to click, social media we want to engage with, videos we want to watch, etc.
And here's a template from which we should all learn!