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It’s 9 p.m. and you suddenly remember that you wanted to ask your employee about an upcoming project. Before you fire off an email, ask yourself, "Is this urgent?" If you’re sending the email simply because you don’t want to forget, your employee may not know your response expectations, and this can cause stress that negatively impacts your staff’s productivity and performance.
In a new report called "Exhausted But Unable to Disconnect," professors from Lehigh University, Virginia Tech, and Colorado State University found that an "always on" culture may prevent employees from fully disengaging from work, causing stress.
"It’s easy to depersonalize people when you’re using email, because you don’t see the effect you’re having," says coauthor William Becker, associate professor of management at Virginia Tech. "When boundaries are blurred, it can create all kinds of problems. A lot of companies see the good parts of using email, and don’t think beyond that."
In the study, participants reported spending an average of eight hours a week doing company-related emails after hours. The greater the amount of time spent on after-hours work, the less successful the employees were at detaching from work. This translated into poorer work-family balance, and even contributed to emotional exhaustion, which Becker says has been shown by prior research to negatively affect job performance.
Via The Learning Factor
Even if you aren't working nights and weekends, the expectation of constant availability can cause you to burn out.