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Tidbits, titbits or tipbits?
Engaging leadership ideas to get your dendrites firing
Curated by Jess Chalmers
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Rescooped by Jess Chalmers from Customer Support Capability Development
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5 Skills of Really Amazing Listeners

5 Skills of Really Amazing Listeners | Tidbits, titbits or tipbits? | Scoop.it
From www.inc.com - June 3, 2014 10:10 PM

Most people like to think what they have to say is important. If you or I make the effort to share thoughts, feelings, or knowledge, then we want to believe the intended recipient is listening. But honestly, many people are too distracted to really take it all in when someone else is doing the talking. What's worse is that so many just watch mouths move, waiting for the chance to chime in.

 

Great leaders understand the value of active listening and get the most benefit from what others have to share. They understand that if you want to be heard and understood, the first step is learning how to listen yourself. The following are actions shared by those who truly know how to listen. Integrate them into your conversational behavior and you might be surprised what you learn.


Via The Learning Factor, Capability Development (JC)
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The Learning Factor's curator insight, June 3, 2014 7:27 AM

Everyone wants to be heard. But not everyone knows how to truly listen. Here's how amazing listeners use those odd things on the sides of their heads.
Graeme Reid's curator insight, June 4, 2014 7:56 PM

Truly listening to someone is a great gift to give.
Edward G. Brown's curator insight, June 5, 2014 10:56 AM

#distracted people just don't listen very well.
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Rescooped by Jess Chalmers from Business Brainpower with the Human Touch
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10 Steps To Effective Listening

10 Steps To Effective Listening | Tidbits, titbits or tipbits? | Scoop.it
From www.forbes.com - April 4, 2014 6:43 PM

In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.


Via The Learning Factor
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Jerry Busone's curator insight, April 9, 2014 9:19 PM

Great caption in cartoon "Nobody hates a listener"
Stefano Principato's curator insight, April 25, 2014 6:13 AM
  1. Face the speaker and maintain eye contact.
  2. Be attentive, but relaxed.
  3. Keep an open mind.
  4. Listen to the words and try to picture what the speaker is saying.
  5. Don’t interrupt and don’t impose your “solutions.
  6. Wait for the speaker to pause to ask clarifying questions.
  7. Ask questions only to ensure understanding.
  8. Try to feel what the speaker is feeling.
  9. Give the speaker regular feedback.
  10. Pay attention to what isn’t said—to nonverbal cues.
Tonya Smith Saylor's curator insight, May 7, 2016 10:20 PM

Are you a good listener? Do you ever find yourself daydreaming in class and then suddenly you have no idea what the teacher just said? In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. This resource provides 10 tips to help you become a more effective listener.

 

 

CCSS.ELA-LITERACY.SL.9-10.4
Present information, findings, and supporting evidence clearly, concisely, and logically such that listeners can follow the line of reasoning and the organization, development, substance, and style are appropriate to purpose, audience, and task.
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