Asking One of your direct reports walks into your office looking for help: the rollout of the new line of Web-based products she is managing is falling behind schedule. All the prototypes have been create...
Via Beth Kanter
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Asking good questions Framework.
The most effective and empowering questions create value in one or more of the following ways:
What not to ask
Marquardt points out that, contrary to the business truism “There are no bad questions,” several types of questions can have a negative effect on subordinates.
Questions focused on why a person did not or cannot succeed force subordinates to take a defensive or reactive stance and strip them of their power. Such questions shut down opportunities for success and do not allow people to clarify misunderstandings or achieve goals. These questions include: