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I've never understood the rationale of the 80% pass mark. Which 20% of our work are we prepared to do wrongly? It might explain the universally poor state of CX that companies are evidently willing to wear, but it's arguably more serious when we consider the acronym-laden topics that are typically rolled out via e-learning,…
Via Marta Torán
Muy bueno. Ryan Tracey (@ryantracey) apuesta por la retroalimentación recursiva en el aprendizaje organizacional->